Firstsource
Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL, Firstsource employs over 28,000 people across the US, UK, India and Philippines.
Using our ‘Digital First, Digital Now’ strategy as the north star, our transformational tech-based solutions help you simplify complex business processes, elevating customer experience and creating value across your business. Our tech-based solutions span three major areas: Digitally Empowered Contact Centers, Intelligent Back Office, Platforms, Automation and Analytics.
Our Values
Our value statement is an important navigation tool that keeps us focused on what truly matters?. REACCH acts as our north star, helping us achieve our goals in a uber competitive, digital-first world while meeting customer and investor demands for social responsibility.
Risk-Taking
- Dare to go beyond
- Challenge status quo every day. Be strategic. Be ambitious. Be resilient.
- Execution Excellence
- Strive to be the best
- Collaborate, co-create and drive excellence.
- Agility
- Move ahead of time quickly
- Stay nimble, adapt fast and learn constantly with a ‘Digital First’ mindset.
- Customer First
- Keep customers at the heart of every action.
- Credibility
- Instill trust, confidence and accountability
- Seek answers rooted in ‘what's right’ and not ‘who's right’.
- Humaneness
- Be fair, respectful, transparent and sensitive
- Care for your community; act responsibly towards environment.
Global Inclusion & Diversity
We believe in supporting different perspectives that make each one of us unique. Our strength lies in our differences. We strive to create an actively inclusive setting where people of diverse backgrounds, ideas, and mindsets are welcomed to belong and grow together. We cultivate a culture of inclusion by embracing and respecting people for who they are, irrespective of their race, ethnicity, orientation, or background.
Bring your big ideas and dreams
Aspire. Achieve. Advance.
For over two and half decades, we’ve helped some of the world’s leading brands stay ahead, fine-tuning their operations and delivering exceptional customer experience. The world knows us as a leading provider of platform-based services, operations management and automation services. But we believe we are more than that. We are a group of dreamers and achievers propelled by passion and steered by enduring values – REACCH. Take Risks. Drive Excellence. Stay Agile. Put Customers first. Build Credibility. Be Humane. We are all about our people. We ensure that the work is engaging, our culture is empowering and the learning opportunities are enriching.
If this sounds good to you, join us.
Search among Firstsource jobs
| Jobs: 1 - 10 of 75 |
Regional Patient Financial Advocate
Grand Rapids, Michigan
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Location: ONSITE at a Medical Facility in Grand Rapids, MI Hours: Monday-Friday 9:00am-5:30pm Hybrid Due to the nature of this positio...
4h
| Job Type | Full Time |
Bradenton, Florida
Location: Onsite at a Medical Facility in Bradenton, FL Hours: Tuesday to Saturday | 8:30am to 5:00pm Pay Range: Up to $23 hourly, D.O.E ****Must be bilingual in English and Spanish**** Join our team and make a difference! The Patient Finan...
4h
| Job Type | Full Time |
Patient Financial Recovery Specialist
Louisville, Kentucky
Role Description: The Patient Financial Recovery Specialist will provide customer service to hospital patients who have questions on their accounts and assist them in settling their patient responsibility balances. Roles & Responsibilities ...
15h
| Job Type | Full Time |
Louisville, Kentucky
Role Description: This position is responsible for assigned clerical tasks. These will include but are not limited to data entry, filing, copying, scanning, mail, etc. Other duties will be assigned by management. Roles & Responsibilities Da...
15h
| Job Type | Full Time |
Louisville, Kentucky
Role Description:This position is responsible for assigned clerical tasks. These will include but are not limited to data entry, filing, copying, scanning, mail, etc. Other duties will be assigned by management. Roles & Responsibilities Dat...
15h
| Job Type | Full Time |
Location: Medical Facility in Florida (Remote) Shift: Monday - Friday | 8:00AM - 4:30PM Pay Rate: $21.00 per hour Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals...
15h
| Job Type | Full Time |
Healthcare Collections Specialist
La Porte, Indiana
Job Description: SCHEDULE: Monday through Friday 9 AM to 9 PM EST (8 hours Shift) GENERAL SUMMARY: The Healthcare Collections Specialist performs specialized collection work. This task is performed on behalf of clients to help in reducing t...
1d
| Job Type | Full Time |
About Firstsource Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications,...
4d
| Job Type | Full Time |
Revenue Cycle Billing Specialist
Role Description The Revenue Cycle Follow-Up Representative is responsible for ensuring timely and accurate follow-up on both Professional Billing (PB/CMS-1500) and/or Hospital Billing (HB/UB-04) claims. This role manages accounts receivabl...
4d
| Job Type | Full Time |
Role: Clinical Denial Specialist Schedule:M - F 8 AM - 4:30 PM EST GENERAL SUMMARY: The goal of theClinical Denial Specialist is to successfullymanage claim denials related to referral, authorizations, notifications, non-coverage, medical n...
4d
| Job Type | Full Time |