Firstsource
Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL, Firstsource employs over 28,000 people across the US, UK, India and Philippines.
Using our ‘Digital First, Digital Now’ strategy as the north star, our transformational tech-based solutions help you simplify complex business processes, elevating customer experience and creating value across your business. Our tech-based solutions span three major areas: Digitally Empowered Contact Centers, Intelligent Back Office, Platforms, Automation and Analytics.
Our Values
Our value statement is an important navigation tool that keeps us focused on what truly matters?. REACCH acts as our north star, helping us achieve our goals in a uber competitive, digital-first world while meeting customer and investor demands for social responsibility.
Risk-Taking
- Dare to go beyond
- Challenge status quo every day. Be strategic. Be ambitious. Be resilient.
- Execution Excellence
- Strive to be the best
- Collaborate, co-create and drive excellence.
- Agility
- Move ahead of time quickly
- Stay nimble, adapt fast and learn constantly with a ‘Digital First’ mindset.
- Customer First
- Keep customers at the heart of every action.
- Credibility
- Instill trust, confidence and accountability
- Seek answers rooted in ‘what's right’ and not ‘who's right’.
- Humaneness
- Be fair, respectful, transparent and sensitive
- Care for your community; act responsibly towards environment.
Global Inclusion & Diversity
We believe in supporting different perspectives that make each one of us unique. Our strength lies in our differences. We strive to create an actively inclusive setting where people of diverse backgrounds, ideas, and mindsets are welcomed to belong and grow together. We cultivate a culture of inclusion by embracing and respecting people for who they are, irrespective of their race, ethnicity, orientation, or background.
Bring your big ideas and dreams
Aspire. Achieve. Advance.
For over two and half decades, we’ve helped some of the world’s leading brands stay ahead, fine-tuning their operations and delivering exceptional customer experience. The world knows us as a leading provider of platform-based services, operations management and automation services. But we believe we are more than that. We are a group of dreamers and achievers propelled by passion and steered by enduring values – REACCH. Take Risks. Drive Excellence. Stay Agile. Put Customers first. Build Credibility. Be Humane. We are all about our people. We ensure that the work is engaging, our culture is empowering and the learning opportunities are enriching.
If this sounds good to you, join us.
Search among Firstsource jobs
| Jobs: 1 - 10 of 80 |
Senior Customer Service Representative
Palm Bay, Florida
Pay Rate:$16/hr. Location: 2330 Commerce Park Drive, Palm Bay, FL 32905 Various Shifts Available The customer support agent in this role responds to customer queries over the phone, email and chat and provide support and resolution to exist...
9h
| Job Type | Full Time |
La Porte, Indiana
POSITION: Client Service Representative LOCATION:La Porte, IN SCHEDULE: Monday - Friday, 8:00AM-5:00PM CST About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource s...
21h
| Job Type | Full Time |
Snyder, Texas
FULL-TIME ENTRY LEVEL Location: Medical facility in Snyder, TX Shift: Monday to Friday 8:30 AM to 5:00 PM GREAT WAY TO GET HANDS ON EXPERIERENCE! PLENTY OF OPPROTUNITIES FOR GROWTH! The Patient Financial Advocate is responsible for screenin...
21h
| Job Type | Full Time |
Spartanburg, South Carolina
FULL-TIME ENTRY LEVEL Location: Medical facility in Spartanburg, SC Shift: Sun - Wed, 8am to 6:30pm GREAT WAY TO GET HANDS ON EXPERIERENCE! PLENTY OF OPPROTUNITIES FOR GROWTH! The Patient Financial Advocate is responsible for screening pati...
21h
| Job Type | Full Time |
Customer Service Representative
Currently hiring for Work from Home Call Center Position Start date 5/27/2025 Rate of Pay $15.50 Ensuring that all customer escalations and complaints are managed to excellent professional standards and within client terms and policies. Rec...
1d
| Job Type | Full Time |
Palm Bay, Florida
Hours 8:30 AM-5:00 PM Monday-Friday Key Roles and Responsibilities: Manage original collateral documents from the time of receipt through shipping to the end recipient. Receives incoming mail and overnight packages. Opens packages and retai...
1d
| Job Type | Full Time |
Hendersonville, North Carolina
Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports ...
1d
| Job Type | Full Time |
Senior Manager - Capability Development
Job Title: Senior Manager - Capability Development Job Type: Full Time Grade: E1 Function/Department: Capability Development Reporting to: Director - Capability Development Role Description: As the Senior Manager of Capability Development, ...
1d
| Job Type | Full Time |
Job Summary Manage day-to-day operations of one or more teams in the call center. Plan, direct, manage and evaluate team performance to ensure customers are receiving a high level of service. Responsibilities Oversees one or more teams of c...
2d
| Job Type | Full Time |
Digital Account Representative
Amherst, New York
Start with usMonday, May 12th!! We are hiring for Digital Account Representatives Be a part of a growing solution to servicing customers! In this position, you will take inbound calls, place outbound calls, document a customer's financial s...
2d
| Job Type | Full Time |