Senior MV Drives Field Service

14

Service Team Leader

Under the direction of MV Drives Service Manager, Field Service provides technical onsite and offsite support and expertise in response to a variety of site work requests, telephone calls and emails regarding installation, commissioning, troubleshooting, preventive maintenance and programming questions and to technical problems encountered by users of ABB Medium Voltage drives and systems. This in turn results in different actions on the part of the individual depending on the specific circumstances of each case.
The work model for the role is: remote #LI-Remote
This role is contributing to the Motion Service division in the USA.
You will be mainly accountable for:
*Perform installation, commissioning, troubleshooting, preventative maintenance, and re-pair of ABB Medium Voltage (MV) Variable Frequency Drives (VFD).
*Investigate problems and independently initiate effective measures for their solution.
*Coordinate activities with related groups to most efficiently achieve objectives to ensure customer satisfaction.
*Participate proactively in contributing feedback regarding product quality issues to reduce warranty costs.
*Submit completed, detailed, and comprehensive service reports in a timely manner and follows up when needed.
Our team dynamics: You will join a talented team, where you will be able to thrive.

• Associate's degree or equivalent from a two-year college or technical program and 8 years of experience in installing, testing, repairing or troubleshooting AC/DC drive systems and their associated controls.
• Ability to interpret circuit diagrams, wiring diagrams, assembly drawings, technical manuals, and technical specifications.
• Communicate effectively and present information to top management, customers, vendors, and other employees of the organization.
• Coaches and provides technical guidance to fellow colleagues, departments, and customers.
• Ability to travel up to 80% of the time.
• Willing to provide technical support during evenings and weekends on a rotating schedule.
• Bachelor's degree in electrical engineering, experience with MV Drives, knowledge of power electronics, motors, transformers, switch gears, and computer network communication protocol and theory of operation preferred.

ABB Motion Service Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency. The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably.
We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.
Equal Employment Opportunity and Affirmative Action at ABB
ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf
As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $61,900 and $115,100 annually.
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