Application Analyst II - EPIC Research

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Exciting Opportunity at MSK: Application Analyst II

We are seeking an Application Analyst II to join the Epic Research team! This is an exciting opportunity to join our Epic implementation team and support the Research application. In this role you will support clinical trials operations in Epic including research study record maintenance, clinical documentation, reporting, questionnaires, CTMS integration, study timelines, study calendars and more. You will meet with key team member to meet the business needs for systems configuration and workflow options to help prepare for go-live readiness and on-going optimization.

Role Overview:

Analyze and configure the Epic Research module and associated tools to meet the needs of our healthcare organization by collaborating with business users to understand business processes and gather requirements.
• Develop test plans to assure the functionality and integrity of systems configuration
• Provide leadership and technical guidance to identify system deficiencies, analyze problems and solutions to conclude and implement corrective action.
• Support go-live readiness activities such as training, conversion and day-in-life activities.
• Provide ongoing support to end-users on Research features and best practices.
• Stay current on the latest Epic Research updates and best practices.
• Participate in ongoing quality improvement initiatives to optimize scheduling and registration processes

Key Qualifications:

• 3+ years demonstrated ability in Epic application implementation and support
• Active Epic certification in Research and Ambulatory Care preferred
• Additional Epic cerification Resolute Hospital Billing and Research Billing is a plus
• Experience providing support during system changes and process improvements

Core Skills:

• Capable of building strong customer relationships and delivering customer-centric solutions
• A good decision-maker, with shown success at making timely decisions that keep the organization moving forward
• Able to work effectively in an environment notable for complex, sometimes contradictory information
• Willing to take action and eager to adopt new opportunities
• Adept at building partnerships and working collaboratively with others to meet shared objectives and goals
• Able to operate effectively, even when things are not clear or the way forward is not obvious
• Adept at learning quickly, applying insights from past efforts to new situations

Additional Information:

Schedule: Hybrid 5 times monthly with flexibility for additional days as needed

Location: 633 Third Avenue, New York, NY

Reporting to: Director, Application Services

Pay Range: $109,300.00-$174,800.00

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