Housing Assignments Coordinator, Residence Life and Housing

The Assignments Coordinator is a full-time, twelve-month position reporting directly to the Assistant Director of Assignments. The Assignments Coordinator works closely with other professionals in the administration and management of a comprehensive residence life and housing program that serves 7000+ residential students. The Assignments Coordinator has responsibility for coordinating housing applications, assignments and various processes related to undergraduate, graduate, faculty and staff on-Grounds housing.

Essential Functions:

Assignment & Records Management (50%)

• Coordinates year-round room assignments and renewals of those in university housing in accordance with established policies and procedures. Those in housing include undergraduate, graduate, business and law students, and faculty and staff.
• Manages assignments for special populations, including coordination of waitlist placements, student communications and related administrative follow-up.
• Manages administrative portion of room change requests, partnering with Housing, Residence Life and Access.
• Processes housing applications and maintain accurate student records while ensuring data integrity and confidentiality.
• Oversees accuracy and timely processing of cancellations and vacancies.

Divisional & University Collaboration (20%)

• Collaborates with university partners in SDAC as related to housing accommodations, assignment and reassignment. Provides guidance on availability and assignment recommendations.
• Assists Residence Life staff with early arrival and late stay processes. Supports greater Assignments team on move in and move out operations.
• Coordinates with Residential College partners to establish timelines, create applications and audit applicants.
• Ensures internal partner awareness of move in and move out needs, including but not limited to, facilities inspection/maintenance, space turnaround, and access dates.

Customer Service (20%)

• Provides high-quality customer service to students, families, and campus partners regarding housing assignments and availability. May assist in low-level student conflict mediation.
• Responds to inquiries via phone, email and in-person communication in a timely and professional manner
• Communicates housing timelines, procedures and expectations.
• Advises students on withdrawal and re-enrollment processes and ensures all residents are enrolled in courses in compliance with university policy.

Additional Responsibilities (10%)

• Other duties as assigned.

Minimum Qualifications

• Education: Bachelor's Degree or combination of education and related experience in lieu of a degree
• Experience: 1+ years relevant experience required.

Preferred Qualifications

• Preference will be given to applicants with at least 2 years' experience in a residential management or student assignments area. Direct experience with StaRez or similar housing software is preferred.
• Strong written and verbal communication skills, with background in customer service.
• Experience working with office technology (Microsoft Suite, Zoom, etc.) and databases.

Physical Demands

Most of the work performed is in an office environment.

The hiring range is $ $44,000-$55,000, commensurate with education and experience.

This is an exempt-level, benefited position. Learn more about UVA benefits.

Employee benefits package highlights include:

• 22 days of paid time off, increasing with service; 13+ paid holidays each year, in addition to paid time off; Parental and Community Service Leave
• Health plan with options to meet healthcare and financial needs
• Retirement through the Virginia Retirement System
• Tuition and professional development benefits
• Employee wellness program featuring activities to earn up to $500/year

This position is based in Charlottesville, VA, and must be performed fully on-site.

To learn more about UVA and the Charlottesville area, visit UVA Life and Embark CVA.

This position will remain open until filled.

Background checks will be conducted on all new hires prior to employment.

This position will not consider candidates who require immigration sponsorship now or in the future.

How to Apply

Please apply online, by searching for requisition number R0088778. Complete an application with the following documents:

• Resume
• Cover Letter

Upload all materials into the resume submission field. You can submit multiple documents into this one field or combine them into one PDF. Applications without all required documents will not receive full consideration.

Internal applicants:Search and apply for jobs on theUVA Internal Careers website.

Reference checks will be completed by UVA's third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.

For questions about the application process, please contact Jessica Russo, Senior Recruiter, sxv9zv@virginia.edu.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.