Scheduling Coordinator

Summary

Job Description:

New Albany, Indiana | Full-Time | First Shift

Are you organized, detail-oriented, and passionate about helping patients navigate their healthcare journey? Baptist Health Medical Group is looking for a Scheduling Coordinator to join our Cancer Care team! In this important role, you will help coordinate patient appointments, diagnostic testing, and surgical procedures while working closely with physicians and healthcare professionals to ensure a smooth, supportive experience for our patients.

If you thrive in a fast-paced medical office, enjoy coordinating complex schedules, and take pride in providing excellent service, we encourage you to apply!

• Coordinate patient appointments: Schedule physician visits, diagnostic testing, and surgical procedures by phone and in person.
• Manage surgical scheduling: Coordinate complex surgical cases, including procedures requiring collaboration between surgical and plastic surgery teams.
• Collaborate across departments: Work closely with Nurse Navigation, Genetics, Oncology, Surgery Scheduling, Plastic Surgery, Radiology, and other healthcare teams.
• Maintain accurate records: Update patient medical records and scan documentation into OnBase.
• Coordinate insurance authorizations: Obtain the necessary authorizations from insurance companies for scheduled services and procedures.
• Support daily operations: Perform general office duties and help keep the department organized and running efficiently.
• Communicate effectively: Ensure clear, timely communication with patients, providers, and team members to support coordinated care.

• High school diploma or equivalent required.
• One to three years of clerical experience in a physician's office preferred.
• Familiarity with medical office systems and scheduling applications preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities while maintaining accuracy and professionalism.

At Baptist Health Medical Group, your work helps connect patients with the care they need. As part of our Cancer Care team, you'll contribute to a collaborative healthcare environment where organization, communication, and compassion make a meaningful difference in the patient experience.

Ready to make a difference behind the scenes of patient care? Apply today and become part of the Baptist Health Medical Group team!