Cloud Infrastructure Engineer

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Enterprise Technology Infrastructure designs, implements, administers, and supports the University's Azure cloud infrastructure, on premises VMware infrastructure, Linux and Windows servers, configuration management services, and certificate lifecycle processes. The group maintains these services and works with ITS teams and University customers to meet institutional infrastructure needs.

The primary purpose of this position is to design, implement, administer, and support the University's Azure cloud infrastructure, on premises VMware infrastructure supporting approximately 200 virtual machines, and enterprise Linux and Windows servers. The position performs server lifecycle administration, including patching, service validation, incident response, capacity management, and configuration automation with Ansible, PowerShell, and related tools. It also develops and supports automated SSL/ TLS certificate lifecycle processes for discovery, renewal, deployment, validation, and expiration monitoring. The Cloud Infrastructure Engineer works within established architecture, security, and change management standards, documents supported systems, collaborates with ITS staff and service owners, and provides tier three support. This position is eligible for full time telework.