Lead, Revenue Cycle - Encinitas

This is a benefitted full-time position (80 hours per pay period) with a varied Night shift schedule from 7PM - 5:30AM (four 10 hour shifts per week, including some weekends and holidays), located at Scripps Memorial Hospital in Encinitas.

Why join Scripps Health?

At Scripps Health, your ambition is empowered and your abilities are appreciated:

• Nearly a quarter of our employees have been with Scripps Health for over 10 years.
• Scripps is a Great Place to Work Certified company for 2026.
• Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
• Becker's Healthcare ranked Scripps Health on its 2026 list of 150 top places to work in health care.
• We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
• Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.

At Scripps Memorial Hospital Encinitas, the Lead, Revenue Cycle works in the Emergency Department and is responsible for assisting with daily department operations including training, technical support, mentoring and performance management of staff. Performs quality audits and works towards assurance of consistency and standardization of procedures. Responsible for managing departmental resources. Responsible for keeping abreast of current policies, practices and procedures and provide guidance to staff. Assists in urgent situations requiring immediate decision making. Responsible for assisting/preparing staff schedules and managing coverage arrangements to ensure excellent patient care. Provides department orientation and training including assessments and annual education competencies are completed. Provides feedback for consideration on staffs annual performance evaluations, as well as verbal and written input to leadership regarding job performance, improvement and corrective action in a timely manner. Provides input to new employee hiring. Assists manager with timekeeping editing as needed. Responsible for managing access related workflows and ensuring benchmarks are met and end of day reconciliation is accurate. Engages in patient Check-in, Check-out, scheduling, as well as billing coordination to provide technical and leadership support as needed. Communications with customers including clinical and non-clinical staff, physicians and leadership to assist in managing department operations. Provides appropriate resolution to patient complaints. Fulfills coordinator duties as needed. Leads performance improvement projects and maintains employee and department productivity reports. Acts as the department manager/supervisor in their absence. Performs other duties as assigned.

Required Qualifications:

• One year of Patient Accounts experience in a healthcare setting.
• Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies.
• Excellent communication and customer service skills.
• Strong organizational and analytical skills; innovative with ability to identify and solve problems.
• Able to adapt, prioritize and meet deadlines.

Preferred Qualifications:

• Two years of Patient Accounts experience in a healthcare setting.
• Previous training experience and leadership skills.
• Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers.