Real Estate Loan Assistant

We believe "nice does matter," and our staff and leadership stands behind those words. Valley Bank employees enjoy continuing professional development, so if you're looking for more than just a job, begin your career with us today!

The Real Estate Loan Assistant is responsible for assisting multiple Real Estate Lenders with various duties. This person will have a good understanding of real estate lending so they may assist with marketing, loan application, and loan processing responsibilities associated with the documentation and posting necessary in granting credit to the Bank's borrowers.

Customer Account Support- 100%

• Interface with customers, schedule appointments, and maintain internal and external relationships.
• Prepare documentation for Real Estate loans, title, appraisal, worksheet, system, and set up files as needed.
• Manage all paperwork in department and create a process for team members to follow to ensure efficiency.
• Manage incoming and outgoing phone calls and email communications.
• Assist with applications and documents for lenders and clients.
• Assist the Real Estate Department on marketing programs.

Other Accountabilities and Responsibilities:

• Perform job functions in compliance with all company policies and procedures, federal and state rules and regulations as applicable to the position, including, but not limited to BSA/AML, OFAC and GLBA/privacy rules.
• Represent Valley Bank in a professional manner which includes a professional image, confidentiality, a positive "can-do" attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy. Attend and participate in meetings as required.
• Regular and predictable attendance is an essential function of this job to accomplish, among other things, in-person contact with customers and lenders.
• Take part in community development through volunteer opportunities and/or board participation with non-profits and other community organizations.
• Participate in community service and bank-sponsored activities that serve and support the mission and values of Valley Bank.
• Comply with all company policies and procedures and all applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

NOTE: Only minimum duties listed. Other responsibilities may be required as requested by Management.

Knowledge, Skills, and Abilities

• Thorough understanding of customer service.
• Knowledge of Valley Bank products/services to effectively present appropriate solutions to customers.
• Ability to work under pressure.
• Work quickly and accurately.
• Excellent verbal communication skills.
• Knowledge of banking regulations.
• Ability to establish and maintain effective working relationships with employees, other departments, and the public.
• Ability to work both independently and in a team environment.

Minimum Qualifications

• High school diploma or equivalent required.
• Minimum 5 years of banking experience preferred..
• Minimum 2 years of loan assistant experience required.
• Experience in Mortgage Lending preferred.
• Demonstrated knowledge of CRA, HMDA, Fair Lending, and lending compliance requirements preferred.

Work Environment

Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.

Must be capable of occasional travel by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to: climb, balance, stoop, kneel, crouch, crawl, push, and pull.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific lifting abilities required by this job include: Sedentary work. Exerting up to ten pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!

We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.