Depot Configuration Specialist

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

Digital Management, Inc. (DMI) is seeking a Depot Configuration Specialist to support our Depot team. We are the leading provider of mobile enterprise solutions and services and our commitment to excellence in service delivery has resulted in dramatic growth and an expanding client base that includes hundreds of Fortune 1000 commercial companies. The Depot Configuration Specialist will be a critical member of our team and ensure that the day-to-day shipping operations in our office run efficiently. The ideal candidate will have an interest in shipping and logistics and be comfortable working in a fast-paced environment.

Duties and Responsibilities:

Configure mobile devices, laptops, and desktop computers according to customer-specific requirements and deployment standards.
• Install SIM cards, batteries, accessories, and other device components as required for customer deployments
• Perform device provisioning, software installation, enrollment, and configuration activities to ensure devices are deployment-ready.
• Conduct quality assurance testing to verify devices meet customer specifications and operational requirements.
• Apply asset tags and validate device and inventory information to maintain accurate records.
• Troubleshoot configuration issues and ensure devices are properly prepared for shipment and deployment.
• Maintain productivity and quality standards while processing daily device configuration workloads.
• Support special projects and other configuration-related assignments as needed.

Education and Years of Experience:

• High school diploma or the equivalent work experience

Additional Requirements:

• Must have a working knowledge and experience using smartphones and/or tablets.
• Regular and reliable attendance.
• Strong attention to detail and organizational skills.
• Multitasking skills and ability to keep up in a fast-paced work environment.
• Ability to utilize critical thinking to complete tasks

Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: Ability to lift and carry 30 lbs

Location: Buffalo Grove, IL

Hours of Operation: 7:30 am - 4:00 pm EST

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What's Right - We lead with honesty and integrity.
• Own the Outcome - We take responsibility and deliver.
• Deliver for Our Customers - We are relentless about delivering value.
• Think Bold, Act Smart - We innovate with purpose.
• Win Together - We collaborate and celebrate our success.

These values aren't just ideals-they show up in how we support every part of your well-being:

• Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.