Patient Escort I - Full Time - Overnight Shift - 10:30pm - 7am Shift - Every Other Weekend and Holiday - Newark Campus

Location: Christiana Hospital
Department: Patient Transport Services
Schedule: 10:30PM - 7AM - Full Time - Every Other Weekend and Holiday

Position Summary

The Patient Transporter is responsible for the safe, efficient, and courteous transportation of patients throughout the hospital. This role supports patient care by transporting patients to and from clinical and service areas via wheelchairs, stretchers, beds, and other specialized transport equipment. The Patient Transporter also assists with equipment management and maintains a strong commitment to patient safety, confidentiality, and exceptional customer service.

• Safely transport patients to and from nursing units, treatment areas, testing departments, and other hospital locations.
• Utilize stretchers, wheelchairs, beds, and specialized transport vehicles to accommodate patient needs.
• Assist clinical staff with transferring patients to and from transport equipment.
• Respond promptly to transportation requests received through dispatchers and scheduling systems.
• Assist in the care, cleaning, and maintenance of departmental transport equipment.
• Maintain patient privacy and confidentiality at all times.
• Participate in departmental meetings, educational programs, and required in-service training.
• Follow all hospital safety policies and procedures and promptly report unsafe conditions or incidents.
• Support a positive patient experience through professional, compassionate, and service-oriented interactions.
• Perform other related duties as assigned.

• Ability to obtain Basic Life Support (BLS) certification upon hire.
• Ability to safely transport patients and operate transport equipment.
• Strong communication and customer service skills.
• Ability to follow written and verbal instructions.
• Ability to maintain patient confidentiality and professionalism.
• Ability to use smartphones and basic computer applications.

• High school diploma or equivalent.
• Two (2) years of customer service experience.
• Previous healthcare or hospital experience.
• Equivalent combinations of education and experience may be considered.

Knowledge, Skills, and Abilities

• Knowledge of hospital departments and facility navigation preferred.
• Understanding of basic body mechanics and safe patient handling techniques.
• Basic proficiency with email, web-based learning platforms, and timekeeping systems.
• Ability to read, write, and communicate effectively.
• Ability to build positive relationships with patients, visitors, and healthcare staff.
• Demonstrated professionalism, compassion, and sensitivity to the needs of others.
• Ability to perform cardiopulmonary resuscitation (CPR).
• Strong judgment and problem-solving skills.

• Ability to stand and walk for extended periods throughout the shift.
• Frequent pushing and pulling of patient transport equipment, often involving considerable weight.
• Repetitive use of hands, wrists, and arms.
• Occasional lifting, lowering, bending, and crouching.
• Must successfully pass a back evaluation examination.

• Frequent handwashing and adherence to infection prevention protocols.
• Occasional exposure to cleaning agents.
• Potential exposure to blood, bodily fluids, and infectious diseases.
• Fast-paced healthcare environment requiring teamwork and flexibility.

As a Patient Transporter, you play a vital role in the patient experience by ensuring safe, timely transportation throughout the hospital. Join a team dedicated to delivering exceptional care, supporting clinical operations, and making a positive difference in the lives of our patients every day.

Apply today to become an essential member of our healthcare team.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/