Coordinator NSO

Position Details
University of Colorado | Denver
Official Title: Business Blended Services Professional
Working Title: Coordinator of New Student Orientation
FTE: Full Time 1.0 (100%) FTE | Hybrid
Salary Range: $59,400 - $61,000
Position #00706129- Requisition #41081
Join the University of Colorado Denver

About the University of Colorado Denver
Millions of moments start at CU Denver, a place where innovation, research, and learning meet in the heart of a global city. We're the state's premier public urban research university with more than 100 in-demand, top-ranked bachelor's, master's, and doctoral degree programs. We partner with diverse learners-at any stage of their life and career-for transformative educational experiences. Across seven schools and colleges, our leading faculty inspires and works alongside students to solve complex challenges and produce impactful creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $665 million. To learn more about how CU Denver helps learners meet their moment, visit ucdenver.edu.

Job Description
* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

Reporting to the Director of New Student Orientation this position is responsible for assisting with the planning, implementation and assessment of orientation events and services designed to support first-year, transfer, international, and adult students during their transition to CU Denver. Additionally, this person will support family orientation and programs. This role must be able to maintain a working knowledge at all times of all current University policies that are relevant to business operations which may include, but not be limited to procurement, human resources, budget, events, and travel.

Duties include hiring/recruitment, supervision of student staff, and timesheet management and approval The Coordinator serves as an active participant on university committees focused on student registration and enrollment initiatives, acts as a resource to student and academic affairs units on matters related to orientation. This role will also assist the Student Transitions & Family Engagement (STFE) Business Services Coordinator with student payroll support as needed for First Year Experiences and Peer Advocate Leaders (PALS).

Coordinator of New Student Orientation:
What you will do:

New Student Orientation

• Assist Director in managing operations associated with the orientation program, such as scheduling rooms, ordering food, ordering supplies, and booking speakers/catering.
• Schedule both on-campus and online orientation events.
• Build events and programs in Slate, the CRM and event management system.
• Coordinating communication and outreach efforts to new students.
• Assist Director in researching best practice for orientation programs: in person and virtual; providing NSO with up-to-date methods.
• Managing the student and guest registration system.
• Assist Director with NSO website content; coordinating, editing and updating timelines; and managing maintenance.
• Oversee social media content, including creation and analytic tracking.
• Marketing events by promoting NSO to new students and families.
• Assist Director in collecting and analyzing program data and preparing weekly, monthly, and end of year reports to improve programming.

Business & Finance Operations

• Support NSO budget administration, including student fee reporting and programmatic budget needs.
• Oversight of student timesheets.
• Assist the Business Services Coordinator, the STFE AVC, and the NSO Director in analyzing and interpreting budgets; forecasting spending projections and needs.
• Determines department purchasing needs and work with the Business Services Coordinator to execute the ordering for purchases.
• Works with the NSO Director to determine appropriate account for all allocation of expenses and ensures financial transactions are appropriate and comply with all relevant University regulations and policies.
• Supports the Business Services Coordinator to produce monthly financial expense reports and forecast analysis meetings with Director.
• Regularly meet, collaborate, advise, and recommend strategy to the Director and Business Coordinator on financial decisions, expenditure forecast projections, and resource allocations; Identify potential shortfalls, and make strategic recommendations for any necessary adjustments associated with operations accounts and personnel spending, in alignment with the university's strategic initiatives.
• Assist with Family Engagement programs as needed.

HR & Student Supervision

• Supervise student staff (15-20 student orientation leaders).
• Responsible for interviewing (including assessment tools), hiring, and onboarding student Orientation Leaders; this includes coordinating student training and development.
• Work with Business Coordinator to develop and analyze job descriptions to appropriate job code and compensation.
• Handshake oversight for student hiring.
• Processes and approves bi-weekly timesheets for student employees.
• Help create, implement and manage student staff performance and development.

Qualifications you already possess (Minimum Qualifications)
Applicants must meet minimum qualifications at the time of hire.

• A bachelor's degree in education, communication, social science, psychology, business, counseling, or a directly related field from an accredited institution.
• One (1) year of professional level experience working with student populations, which may include experience in orientation, transfer, first- year programs and/or related setting in higher education.

Substitution: Related technical/paraprofessional, including graduate-level experience may be substituted for the bachelor's degree on a year for year basis.

Preferred Qualification to possess (Preferred Qualifications)

• A Master's Degree in education, communication, social science, psychology, business, counseling, or a directly related field from an accredited institution
• Demonstrated professional experience in program management and evaluation in a higher education setting.
• Experience working with integrated student information systems and event management software (e.g., CU-SIS, Cognos, Slate, and so on).
• Experience hiring, training and/or developing student workers.
• Experience with budget planning and fiscal management.

Knowledge, Skills, and Abilities

• Ability to communicate effectively, both in writing and orally.
• Knowledge of best practices in college student development.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Time management skills to identify and prioritize duties effectively.
• High level of organization and attention to detail.
• Familiarity with student development and retention theories and frameworks.

Conditions of Employment

• Occasional work during the evening and/or weekends may be required.
• This position follows a hybrid work structure where employees can work remotely or from the office, as needed, based on demands of specific tasks or personal work preferences. Working from the office is encouraged when working on tasks that require a high degree of collaboration.
• April - August are peak operational times for orientations and flexibility is expected during these months of the year to meet operational demands and deadlines.

Mental, Physical, and/or Environmental Requirements

• This position may be performed in a hybrid or remote environment, requiring the ability to work effectively in a remote setting. This includes maintaining a dedicated workspace free of excessive noise or distractions, reliable internet connectivity, and the ability to participate in virtual meetings for extended periods. Employees must be able to independently manage time, remain stationary for prolonged computer-based work, and transport necessary equipment (such as a laptop and peripherals) between their remote work location and the office as needed.
• Moves equipment weighing up to 50 pounds.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment.
We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at workplaceengagement@ucdenver.edu.

Employment Sponsorship
Please be advised that this position is not eligible now or in the future for visa sponsorship.

Compensation and Benefits
The salary range (or hiring range) for this position has been established at $59,400 - 61,000.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position is/is not eligible for overtime compensation. Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits Total Compensation Calculator: http://www.cu.edu/node/153125

Application Deadline
Applications will be accepted until the position is filled. Preference will be given to complete applications received by Sep 25, 2026, 11:59:00 PM. Those who do not apply by this date may or may not be considered.

Required Application Materials:
To apply, please visit: http://www.cu.edu/cu-careers and attach:

• A cover letter which specifically addresses the job requirements and outlines qualifications
• A current CV/resume
• List of three references (we will notify you prior to contacting both on and off-list references)

Questions should be directed to Estefani Pena, ESTEFANI.PENAFIGUEROA@UCDENVER.EDU.

Background Check Policy
The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.