Patient Access Specialist - Call Center Scheduler

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The Johns Hopkins Health System Corporation (JHHS) is a not-for-profit organization dedicated to providing the highest quality patient health care in the treatment and prevention of human illness. Read morehere!

Our patients come from all over the world - and so do our staff members. They come to be part of a professional and diverse health care team; to work beside the unequaled talent of Johns Hopkins physicians, nurses and providers; and to enjoy extensive benefits and opportunities for personal and professional growth.Make it happen at Hopkins.

What awaits you:

• Great hybrid schedule!Hours are Monday-Friday, 8am-5pm.After training onsite in Middle River or Baltimore, MD, you will work in office 1-2 days per month!
• Room for growth
• Outstanding team in a diverse work environment
• Medical, Dental, and Vision Insurance
• Retirement Savings Plan w/employer contribution
• Generous Paid Time off & Paid holidays
• Employee and Dependent Tuition assistance benefits
• Health and wellness programs and MORE!

As a Patient Access Specialist (Medical Call Center Scheduler), you'll:

• Help patients receive world-class care at Maryland's premier medical institution.
• Deliver exceptional customer service to our patients via inbound/outbound correspondence (calls, emails, faxes, etc.) between physicians and patients requesting services.
• Create connections with patients while working with an exceptional, multi-disciplinary team.
• Coordinate intricate appointment scheduling using online software.

What you'll bring:

• 2+ years of experience in medical office, hospital, medical call center or similar customer service environment
• High school diploma or GED
• Passion for helping others
• Ability to think quickly and problem solve
• Ability to talk and type simultaneously, with excellent verbal and written communication skills.
• Important Notice:Authorization to Work in the United States:Applicants who require sponsorship now or in the future will not be considered for this position.