Inpatient Care Management - Social Services - Job Opportunities

Mercy Hospital Springfield - Inpatient Care Management

Full-Time: Monday - Friday (either 4/10-hour or 5/8-hour shifts)

PRN or Part-time available as needed

Days

The Mercy Hospital Care Management Department provides comprehensive, patient-centered services that support the clinical, psychosocial, and transition-of-care needs of hospitalized patients and their families. Through an interdisciplinary approach that includes nurse case managers and social workers, the department facilitates safe, timely, and effective care transitions across the healthcare continuum.

Key Benefits:

• Tuition Reimbursement up to $2,000 for continuing education.
• Up to $3000 Relocation Assistance for full-time only.
• Health/Dental/Vision available after day one.
• Annual contribution of $100 per month to eligible co-workers enrolled in. the Dependent Care FSA.
• Paid parental leave for new parents.
• 401k with employer match.
• Paid PTO for volunteering.

Overview:

Care Management staff assess patients throughout hospitalization to identify medical, psychosocial, functional, financial, and environmental factors that may affect treatment, recovery, or discharge. In collaboration with patients, families, providers, and community partners, the team develops individualized care transition plans that align with patient goals, treatment preferences, available support systems, and post-acute care needs.

Services include discharge planning, care coordination, psychosocial assessment, patient and family education, advocacy, resource referral, and facilitation of post-acute services such as home health, rehabilitation, skilled nursing, hospice, and community-based support. The department also assists with addressing social determinants of health, including financial, insurance, housing, and transportation needs.

The goal of the Care Management Department is to promote quality outcomes, patient safety, effective resource utilization, and successful transitions of care while reducing barriers to discharge and preventable readmission.

Qualifications:

• Education: Bachelor's or Master's in Social Work
• Preferred Licensure: Current license in Social Work (LMSW, LCSW), or LPN/RN in the State of Missouri.
• Preferred Experience: Any experience in acute care hospital setting

Other Skills & Knowledge:

• Strong verbal and written communication and facilitation skills.
• Strong assessment skills, time management skills, critical thinking skills.
• Advanced computer skills.
• The assessment, care and treatment provided by Social Worker II will be consistent with the specific age-related needs of the patient. Is competent to care for patient age groups including neonatal/infant, child, adolescent, adult and geriatric adult patients.
• Skills and knowledge of human behavior and clinical aspects of medical Social Work.
• Ability to interact effectively with a variety of people and situations at all levels of the organization.
• Valid Driver's license and current Motor Vehicle Registration

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.