Administrative Assistant - Care Management Dept

General Description: Under general supervision, responsible for administrative duties for a department keeping day-to-day business operations on track.

Essential Responsibilities:

• Performs various complex technical and clerical functions in support of departmental staff.

• Will prepare and maintain a variety of records, files and documents including information of a confidential nature.

• May gather information and develop summaries.

• May assist with documenting the development of the department budget and operational plans.

• May recommend changes to office procedures to improve the process and to provide better support.

• Reviews and proofs documents, records and forms for accuracy and completeness.

• Arranges and schedules a variety of meetings and conferences.

• Performs such receptionist duties such as greeting visitors, determining their needs and routing customers to proper area or person; arranging appointments and assisting with phone calls.

• May direct services such as maintenance, repair, supplies, mail and files.

• Assists in training employees on office equipment and procedures.

• Maintains confidentiality of information.

• Specific duties may vary based on assignment.

• Assist other staff as necessary.

• Performs other duties as assigned.

Minimum Qualifications (Level 1):

Education: Associates Degree required.

Experience: 0-3 years of Administrative Assistant experience required.

License/Certification/Registration: N/A

Minimum Qualifications (Level 2):

Education: Bachelor's degree required.

Experience: 3-5 years of Administrative Assistant experience required.

License(s)/Certification(s)/Registration(s) Required: N/A

Knowledge/Skills/Abilities:

• Basic knowledge of office procedures and equipment.

• Must have a basic knowledge of the principles of accounting with basic arithmetic skills of multiplication, division and percentages.

• Good basic written communication skills to include spelling, grammar and punctuation.

• Will need good interpersonal skills for interaction with employees, clients and customers.

• Basic computer skills with some spreadsheet knowledge.

• Ability to maintain and handle confidential information appropriately.

• Typing/keyboarding skills sufficient to meet the requirements of the position.