User Experience Designer

Aquent is partnering with a leading global organization dedicated to transforming international trade. This organization is committed to making cross-border shipping seamless for businesses and customers around the world. As a User Experience Designer, you will play a pivotal role in shaping the future of global commerce, directly impacting how millions of sellers confidently expand their reach and how customers access a wider array of products. Your innovative designs will fuel growth, expand international selection, and accelerate the company's mission to connect the world.

About the Role

We are seeking a talented and passionate User Experience Designer to own the end-to-end user experience for critical tools that empower sellers to navigate global shipping with ease. This is an exciting opportunity to contribute to a dynamic team, where your design leadership will directly influence the success of global operations and customer satisfaction. You will be instrumental in creating intuitive, efficient, and delightful experiences that simplify complex international logistics, driving significant impact for both sellers and the overall business.

What You'll Do

• Quickly yet thoroughly create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.
• Work closely with cross-functional teams to help define business and feature requirements via empirical online data, usability findings, market research, and proven user-centered design principles.
• Assess and optimize the performance of new and existing features by actively participating in usability testing and interpreting analytics data.
• Present design work to the experience team, product team, and client executives for review and feedback.
• Contribute to user interface design and development best practices and standards.
• Provide leadership in the area of web application design and user interface innovations.

Must-Have Qualifications

• 7+ years industry experience providing interaction design solutions for web and/or software applications.
• Bachelor's or Master's degree in design, human-computer interaction (HCI), or equivalent professional experience.
• Fluency in best practices for web-based information architecture and design, as well as strong knowledge of usability principles and techniques.
• Proficiency in a variety of design tools such as Figma.
• A strong online portfolio demonstrating past work experience and relevant, user-centered design solutions is required.
• GenAI proficiency with an understanding of terminologies and basic practice in utilizing AI tools in day-to-day design workflows.
• Experience with running UX discovery workshops to bring cross-functional alignment.

Nice-to-Have Qualifications

• Excellent communication, presentation, interpersonal and analytical skills including the ability to communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization.
• Self-starter who is a customer-obsessed, detail-oriented, and enthusiastic team player.
• Ability to work with highly technical teams and handle multiple projects in an agile, fast-paced environment.
• Ability to prototype in HTML, JavaScript, and CSS, or Flash highly desired.

About Aquent:

Aquent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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