Director of Admissions

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

The Director of Admissions leads the sales and marketing efforts for the campus. This position is responsible for developing and executing sales strategies to meet revenue targets through nurturing current referrals, generating new qualified referrals, and increasing community and professional awareness.

• Leads and manages the sales team in order to achieve revenue and census goals.
• Meets established targets for referrals and admission conversion for Health Center.
• Manages sales process by understanding prospective residents' needs and educating them about the benefits of the campus programs and services.
• Increases community awareness and reputation through participation in outside events, professional groups and stakeholder organizations.
• Utilizes established sales processes and systems to perform job duties, track information, compile data and achieve desired community goals.
• Develops and implements a strategic, rolling 90-day sales plan that supports the goals for campus, using sales data to achieve sales metrics.
• Performs audits on local competitors and provide data to Trilogy Home Office.
• Identifies and works with local clinical and non-clinical referral partners to develop and convert referrals in accordance with sales policies and procedures.
• Responds to all potential referrals with timely follow-up and ensures the Customer Relationship Management System (CRM) system is up to date.
• Conducts high value sales activities including but not limited to onsite hospital assessments, tours, campus meals and events with the goal of moving the sales forward.
• Works with the Executive Director to facilitate training and continuous coaching for Admissions Coordinator, Guest Relations, and any community staff that may need to field an inquiry call or conduct a walk-in or scheduled tour.
• Manages the community sales and marketing budget.
• Collaborates with the Executive Director to develop and maintain an effective internal referral program with residents and families
• Supports the Executive Director in ensuring that the campus, including all available rooms, model rooms, common areas and grounds are staged, marketable and aligned with Trilogy Standards; performs daily work orders for maintenance needs that support first impressions/move in readiness.
• Shares business results and the story behind the numbers on monthly business reviews.
• Works with Life Enrichment to make sure social channels best reflect quality of service offering.
• Ensures that adequate financial records and cost reports are submitted to the Executor Director upon request or as necessary.
• Serves on, participates in and attends various committees of the health campus - Power Meeting, Census Calls, Medicare meetings, Quarterly Advisory Board, Peer Reviews, etc.
• Communicates during daily stand-up meetings scheduled move ins and pending referrals
• Partners with Home Office marketing team to develop sales tools and messaging that is in line with strategic sales objectives.
• Other duties as assigned.

Education: Associate Degree

3-5 years of experience

Travel: Yes: 50%

• Competitive salaries and weekly pay
• 401(k) Company Match
• Mental Health Support Program
• Student Loan Repayment and Tuition Reimbursement
• Health, vision, dental & life insurance kick in on the first of the month after your start date
• First time homebuyers' program
• HSA/FSA
• And so much more!
  

Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.

Six months of training, orientation and fun!

We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.

As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.