Job Title: Order Management Deliver Operator
Location: Cary, NC (Remote)
Employment: Contract (12 months)
Industry: Manufacturing
Compensation: $32.00-
$35.20 /hr.
Schedule: 40 hours/week
About the Opportunity:
- Answer phone calls & emails.
- Research and escalate spare part/tool orders.
- Track shipments & backorders.
- Interact with internal teams (field service engineers) and external vendors/carriers.
- Use tools: SAP, Outlook, FedEx/DHL systems.
Why You'll Love Working Here:
- Supportive, team-driven culture that values collaboration, transparency, and accountability.
- Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
- People-first environment that encourages employees to bring their authentic selves to work.
- Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.
Why This Opportunity is Exciting:
- This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.
About Acara Solutions
- Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.
Sound like a good fit?
APPLY TODAY
What You'll Do:
- The Logistics Order Fulfilment Specialist position is part of the Customer Service Material Logistics (CS ML) group and supports the Order Administration team.
- This role is responsible for managing and fulfilling medical equipment spare part, tool, and radioactive source orders while providing exceptional service to both internal and external customers.
- Key contacts include customers, Field Service Engineers, Technical Support Engineers, the Customer Care Center, Parts Return teams, and XPO/DHL Warehouse Logistics.
- The specialist responds to incoming inquiries and order requests, tracks and expedites orders as needed, investigates and resolves semi-complex issues, and collaborates closely with cross-functional teams to reconcile spare parts shipments and ensure accurate order fulfillment.
What You'll Bring:
- High School Diploma or GED.
- 1+ years of experience in logistics, order fulfillment, customer service, supply chain, or a related operational environment.
What Sets You Apart:
- Call center experience.
- Strong computer skills (Microsoft Office).
- Ability to multitask in a fast-paced environment.
- Customer service focus-clear communication via phone & email.
- SAP experience.
- Highly organized and detail oriented.
- Adaptive learner with a proactive, results-oriented mindset.
- Strong commitment to customer support and teamwork.
- Excellent written and verbal communication skills.
- Ability to analyze information and make sound decisions.
- Capable of multitasking effectively in a fast-paced, sometimes stressful environment.
- Strong ability to build and maintain positive working relationships.
- Collaborative and team-focused approach.
- Strong computer proficiency.
Additional Information:
- Upon offer of employment, the individual will be subject to a background check.
- Participation in an on-call rotation every eight weeks.
- Flexibility to cover other shifts during staffing shortages.
After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences.
AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.
The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while
AI agent simply helps move you forward faster. The best part?
They are available 24/7, so you can connect whenever it's convenient for you.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
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Aleron
Jun 29, 2026