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Senior Technical Trainer-Fiber

PAC Worldwide
United States, Washington, Redmond
15435 Northeast 92nd Street (Show on map)
Jun 24, 2026

Description

Job Summary:

The Senior Technical Trainer-Folder Gluer Equipment is the enterprise subject matter expert responsible for developing and leading advanced technical training programs that support high-speed, high-variability packaging production in the e-commerce division.

This role ensures that operators and technical teams are fully equipped to meet the demands of the division's product fulfillment-short runs, rapid changeovers, high quality standards, and continuous throughput-while driving operational excellence, safety, and scalability across multiple sites.

Essential Duties and Responsibilities:

Division Training Strategy & Capability Building - Folder Gluer

  • Design and lead enterprise-wide training programs aligned to e-commerce production demands (high-mix, short-run, rapid turnaround)
  • Build standardized certification frameworks to ensure workforce readiness across multiple facilities
  • Develop scalable training models to support growth, demand spikes, and machine launches
  • Mentor site-level trainers and develop technical leadership capability across plants
  • Work with division and site level trainers to create work instructions and job aids
  • Evaluate training effectiveness through performance metrics and operational KPIs
  • Embed safety as a core competency within all certification programs
  • Partner with Operations, Engineering, Maintenance, Supply Chain and HR to algin capabilities and demand planning

Advanced Technical Expertise

  • Serve as the senior SME for folder gluer equipment used in e-commerce packaging
  • Train on rapid changeover techniques, SKU variability handling, and quick setup optimization
  • Lead troubleshooting of complex mechanical, process, and quality issues in high-speed environments
  • Partner with Plant Process Engineers, Divison Engineering and OEMs to optimize equipment for flexibility, speed, and repeatability
  • Standardize best practices for high-speed converting across sites
  • Ensure all training reinforces safe operation in fast-paced production environments
  • Ability to travel up to80% of the time to US based locations

Qualifications/Education:

Required

  • 8-10+ years of experience with folder gluer equipment in high-speed converting environments
  • Demonstrated experience in high-mix / short-run production environments (preferred flexible packaging/converting)
  • Proven track record of improving equipment performance through training and process optimization
  • Experience in leading training programs across multiple locations
  • Strong leadership, coaching, and influencing skills

Preferred

  • Experience supporting W+D or Garant folder gluer machines
  • Certification in Lean Manufacturing, Six Sigma, or Continuous Improvement
  • Background in automation, PLCs, HMIs, or packaging line integration
  • Experience implementing digital or scalable training systems for distributed teams

Skills/Competencies:

  • Technical mastery in folder gluer and converting processes
  • Agility & adaptability in high-variability production environments
  • Advanced problem-solving & root cause analysis
  • Cross-functional influence and leadership
  • Continuous improvement mindset with measurable impact

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk and reach with hands and arms. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds; frequently lift and/or move up to 20 pounds; and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually moderate.

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