Marketing Operations Manager

Hearth & Home Technologies is looking for a Marketing Operations Manager to join our Marketing Department, part of the Fireplaces Business Unit in Lakeville, MN. This is a hybrid position (4 days in office/1 day remote). This role owns both creative output and process improvement. It ensures products are successfully brought to market through strong creative execution while continuously improving the processes, tools, vendors, and teams that make marketing more efficient, scalable, and effective.

We are the nation's leading manufacturer and supplier of hearth products, including a wide variety of gas, electric, wood and pellet burning fireplaces, inserts, stoves, and accessories. Headquartered in Lakeville, Minnesota, with distribution around the world, our innovative approach is supported by a business unit structure that allows us to develop and market products with a strong focus on customers' needs. Since 1996, we've been dedicated to connecting people through the warmth and comfort of our hearth products.

The Fireplaces Business Unit is one of our key business units within Hearth & Home Technologies, featuring leading brands such as Heat & Glo, Majestic, Heatilator, and more. This business unit is dedicated to advancing fireplace technology and design, reflecting our commitment to exceptional quality and comfort.

We are seeking a hands-onMarketing Operations Manager to lead, scale, and execute high-quality creative output from concept to completion. In this role, you will serve as the essential connective tissue between external vendors and internal teams-including Brand, Digital, Segment, and Channel Marketing-to optimize processes and deliver projects on time and on budget.

Key Responsibilities

Product Launch & Portfolio Activation

• Serve as the primary marketing partner to Product Management
• Lead development and execution of launch materials, sales tools, communications, website content, and promotional support
• Ensure ongoing portfolio materials remain accurate, relevant, and effective throughout the product lifecycle

Creative Production & Content Development

• Oversee photography, video production, and creative asset development.
• Coordinate internal and external creative resources to deliver high-quality marketing materials
• Support brand consistency and execution across all customer touchpoints

Marketing Operations & Process Improvement

• Identify and implement opportunities to improve marketing workflows, efficiency, and effectiveness
• Optimize tools, systems, resource planning, and operational processes
• Drive adoption and utilization of marketing technologies and best practices

Event, Vendor & Resource Management

• Oversee external agencies, production partners, and creative vendors
• Support execution of trade shows, customer events, and experiential marketing initiatives
• Manage budgets, contracts, scopes of work, and performance expectations

Team Leadership & Organizational Enablement

• Lead and develop project management and event management resources
• Ensure cross-functional alignment, accountability, and successful delivery of key initiatives
• Build a scalable operating model that enables Marketing to deliver more effectively with greater consistency and impact

Minimum Requirements

• Education: Bachelor's degree or equivalent combination of education and experience
• Experience: 5-8 years of experience in creative operations, production, or a related field
• Organizational skills: Highly organized with exceptional ability to manage multiple priorities, deadlines, and shifting requirements simultaneously
• Vendor Management: Proven experience managing external vendors, contracts, budgets, and production logistics
• Workflow Knowledge: Strong understanding of creative workflows across print, digital, and multimedia
• Team Leadership: Proven experience managing, developing, coaching, and mentoring direct reports
• Technical Skills: Competency in core creative production tools and platforms
• Soft Skills: Excellent cross-functional collaboration, stakeholder management, and communication skills

Preferred Qualifications

• Event Marketing: Direct experience supporting trade shows, events, or experiential marketing
• Platform Expertise: Deep familiarity with project management systems and design software
• Problem Solving: Demonstrated ability to manage shifting priorities with a hands-on, solution-oriented mindset

In addition to your salary, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision Insurance, Health Savings Account, Disability Benefits, Life Insurance, Paid Time Off and Holidays, and Retirement Benefits). Hearth & Home Technologies benefits are subject to eligibility requirements. Our company endeavors to make www.hearthnhome.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 952-985-6000 or via email at [emailprotected]. The Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.