Patient Access and XR Technologist - KC Care Clinic - UH 1 Truman Medical Center (varied days)

Deliver exceptional care from check-in to imaging.

Are you passionate about providing outstanding patient experiences while utilizing your imaging expertise? Join our team as a Radiologic Technologist & Patient Access Specialist, where you'll play a unique dual role supporting both clinical imaging services and front-end patient access operations. This position is ideal for professionals who thrive in a fast-paced environment, enjoy patient interaction, and are committed to delivering high-quality, compassionate care.

In this role, you will help create a seamless healthcare experience by coordinating patient access functions, ensuring efficient clinic operations, and performing diagnostic imaging procedures that support timely and accurate diagnoses.

Key Responsibilities

Patient Access & Clinic Operations

• Provide exceptional customer service while serving as a primary point of contact for patients.

• Perform scheduling, registration, insurance verification, and financial intake activities.

• Facilitate efficient patient flow and optimize provider schedules.

• Assist patients with questions, appointment coordination, and navigation of healthcare services.

• Troubleshoot and resolve patient care concerns related to scheduling, communication, and social determinants impacting access to care.

• Ensure accurate documentation and compliance with organizational policies and regulatory requirements.

Diagnostic Imaging Services

• Perform diagnostic imaging procedures in accordance with established protocols and quality standards.

• Operate radiographic equipment to obtain high-quality diagnostic images.

• Prepare examination rooms, equipment, supplies, and medications necessary for imaging procedures.

• Educate patients about imaging exams and address questions or concerns to promote a positive patient experience.

• Maintain patient safety, radiation protection standards, and regulatory compliance.

• Collaborate with providers and interdisciplinary team members to support quality patient care.

Minimum Qualifications

• High school diploma or equivalent.

• Graduate of an accredited Radiologic Technology Program.

• ARRT registered or registry eligible; must successfully obtain registry certification within six months of graduation and maintain active registration thereafter.

• Current Basic Life Support (BCLS) certification upon hire; certification must be maintained as a condition of employment.

• Minimum of one year of experience in a hospital or private practice clinical setting.

• Strong interpersonal and communication skills with the ability to effectively interact with patients of all ages.

• Ability to operate computer systems for patient registration, scheduling, documentation, and image management.

• Demonstrated problem-solving skills with the ability to address patient access and care coordination issues.

• Ability to manage multiple priorities and balance both radiologic and clinical support responsibilities in a dynamic environment.

• Ability to lift up to 50 pounds and assist with patient positioning and transfers.

Why Join Our Team?

• Make a meaningful impact by supporting patients throughout their healthcare journey.i

• Utilize both your techncal imaging skills and patient-centered service expertise.

• Work in a collaborative environment that values quality, safety, and compassion.

• Be part of a team dedicated to delivering exceptional care and improving patient outcomes.

What You'll Bring

You are a compassionate healthcare professional who combines technical excellence with outstanding customer service. You enjoy building relationships, solving problems, and ensuring patients receive the highest level of care-from registration through diagnosis.

Join us and help create a seamless, patient-centered experience while advancing your career in healthcare.