Technology Support Specialist (Temporary)
 A&E Networks | |
 United States, Connecticut, Stamford | |
 Jun 16, 2026 | |
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Work Locations: With the exception of some select roles that have In-Office requirements, most temporary or third party payroll workers should expect to work remotely, unless otherwise discussed. Division StoryA+E's Technology team is deep-rooted in the heart of our business. We have great people and great technologies, and together we take on the toughest challenges. As innovators, we choose to iterate, pivot, and adapt quickly. We've reinvented the way A+E leverages technology to produce and sell world-class content. We've modernized our core solutions and embraced a cloud first approach. Perched on the virtues of our "Technology Code", we make technology better, create solutions together, and most of all, we have fun with it. Our team members are motivated individuals who help each other do remarkable things every day. Together we deliver best-in-class solutions that transform the way A+E works. If this sounds like something you want to be a part of, we want to hear from you! Job DescriptionTHE ROLE: Technology Support Specialist (Temporary) A+E Global Media is hiring a Tier 2 Technology Support Specialist to serve as the primary on-site IT partner for our Stamford office while also supporting employees across our other locations remotely. This is a highly visible role supporting executives and media/production teams in a fast-paced environment, ideal for someone who combines strong technical troubleshooting with exceptional customer service, calm under pressure, and great judgment. This role is a great fit if you thrive supporting VIP/executive users and can run point independently as the on-site IT owner in ST. As the only dedicated on-site technology resource in Stamford, you will serve as the primary IT point of contact for the office, owning Tier 2 escalations end-to-end and ensuring timely resolution of technical issues. MORE ABOUT WHAT YOU'LL DO: Tier 2 technical support & escalations (60%) Endpoint readiness & documentation (20%) Quality & reporting (10%) Training, onboarding & projects (10%) WORKING HOURS: This is a fully in-office role based in our Stamford office. Candidates must be able to commute reliably and work on-site five days per week. Standard hours are Mon-Fri, 9:00 AM-5:00 PM (local time) (7-hour shift + 1-hour lunch), with occasional adjustments based on business needs. On-call rotation: two weeks every six weeks. BASIC REQUIREMENTS: Must have technical experience:
Must-have behaviors:
Preferred
Additional Requirements
Please note project assignment associates are engaged to provide service to A+E Global Media on a temporary basis in connection with a specific project. Project assignment associates are hired and employed through a third-party vendor with a duration/tenure of no longer than eighteen (18) months. CompensationContract Hourly Pay Rate: $40.00Thepay rate displayed serves as agood faith estimate for this role. Compensation for the role will be based ona number of differentfactors such asa candidate's qualifications, skills, competencies, location, and experience. Learn more at www.aegm.com/careers. A+E Global Media proudly provides equal employment opportunity for all employees and job applicants, and makes employment decisions consistent with this principle. The company's employment actions and decisions - including recruitment, hiring, training, promotion, demotion, compensation, transfer, layoff, and termination - are made without regard to an employee's race, color, religion, creed, age, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding, and related medical conditions), gender, sexual orientation, gender identity, gender expression, marital status, alienage or citizenship status, physical and/or mental disability, medical condition, family and medical leave status, genetic information, military or veteran status, or any other characteristic protected by applicable law. | |