Records Specialist

The Records Specialist focuses on the processes and accuracy of student records and the student experience as it relates to their record. This includes assisting with the management of student files and digitization efforts in the institution's imagining system (SoftDocs Etrieve).

This position serves as the point person for major/minor declaration processing, advisor assignments, the NC residency system ( RDS), UNC Language Exchange, personal information updates such as legal name changes, transcript requests, and enrollment and degree verification requests. Assists students as needed via email, phone, and one-on-one meetings.

Another important duty is sharing in the management of the office email account. This is often the initial point of contact to the University for a number of constituents (student, parents, prospective students, alumni, faculty/staff, and the public) and requires a high level of customer service. Other duties include Registrar Forms processing; Serves as a backup for transfer articulation when needed; Assists in the day-to-day functions of the Office of the Registrar and performs other duties as assigned.

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Typical office hours are Monday- Friday from 8:00 a.m. to 5:00 p.m. Additional hours may be needed on evenings and weekends to meet the needs of the department.

To be considered, you must apply online.

Applicants may attach a cover letter and current resume

PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.

Must have a valid state-issued driver's license.

If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.

All new hires into positions subject to the State Human Resources Act ( SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources ( OSHR).

UNC Asheville uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

The UNC Asheville Annual Safety Report is available online at UNCA Safety Report. For more information please contact the Assistant Vice Chancelor for Institutional Integrity & Access/Clery Act Compliance Officer at (828) 232-5658 or email oiia@unca.edu . The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.