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At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.
The
Mortgage Underwriter is responsible for the preparation, processing, and underwriting of mortgage loan files and for evaluating secondary market applications. Mortgage Underwriters are also responsible for working collaboratively with mortgage lenders and processing staff to ensure that the financial needs of Nicolet's customers are met with loan products offered by Nicolet.
As a POSITION, you will:
- Independently screen loan applications to determine loan eligibility of customers by compiling and analyzing personal financial data of the customer, the proposed loan structure or product, and other relevant data that, in the Mortgage Underwriter's discretion, the Mortgage Underwriting finds may materially impact the customer's ability to pay the proposed loan to Nicolet.
- Approve or reject loan applications based on the Mortgage Underwriter's findings and, when appropriate, propose an alternative loan structure or product.
- Prepare written confirmation of findings including, but not limited to, system coding, denial notice preparation, HMDA coding, and uploads into Director record-keeping system.
- Exercise discretion and independent judgment to assess loan quality of proposed loans by to confirm that the loan file, as approved, is underwritten to reasonably comply with specific GSE guidelines and investor overlays to decrease potential for loan repurchase. This includes interpreting relevant guidelines that may be issued by federal or state agencies or investors and conducting research to make underwriting decision. Attention to detail is critical.
- Establish underwriting conditions needed to clear loans to close and communicate those conditions to lenders and processors.
- Work as liaison between investors and lenders on loan products that Nicolet is not able to approve.
- Clear all file pends from investors and third-party audit companies.
- Assist the Underwriting Manager with training of new and existing employees on accurate data input for accurate findings and applications to reduce potential for negative impact to borrower(s) and Nicolet.
- Answer phone inquiries from lenders, staff, and customers to resolve issues and ensure customer satisfaction.
- Interpret guideline changes for different loan products and varying over-lays of investors and communicate concise information to frontline as needed.
- Evaluate, analyze, and recommend products and/or process changes that would increase efficiency, ensure competitiveness, and reduce costs or redundancies.
- Attend webinars, review ALLREGS, and attend investor seminars as volume allows to keep underwriting and investor guidelines' knowledge current.
- Work with Underwriting Manager to coordinate productive, informative retail meetings, assisting frontline with meeting Nicolet's goals and customer expectations.
- Use bullets from ESSENTIAL DUTIES AND RESPONSIBILITES ensuring proper tense is used - This section should always end with the following bullet points (if a manager uses categories to break out their job descriptions, please classify the below as "General:")
- Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
- Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
- Performs all other duties as assigned.
Qualifications:
- High School Diploma or equivalent. Associate Degree in Administration or Finance-Related field of study.
- 1-3 years required mortgage processing or underwriting experience required.
- 3+ years mortgage processing or underwriting experience preferred.
- Proficiency with computer, phone system, and general office equipment.
- Ability to learn and become proficient with Microsoft Office suite and other mortgage specific software applications.
- Highly developed attention to detail and organizational skills.
- Ability to prioritize and work rapidly and accurately in fast-paced environment.
- Ability to maintain strict confidentiality.
- Knowledge of mortgage processing, underwriting and secondary market functions.
Benefits:
- Medical, Dental, Vision, & Life Insurance
- 401(k) with a company match
- PTO & 11 1/2 Paid Holidays
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled
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Nicolet National Bank
life insurance, paid holidays, 401(k)
Jun 16, 2026