Facilities & Procurement Manager

H&M Group is a global companyofstrong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. At H&M, we want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

About the Role

As aFacilities & Procurement Manager,you own and lead facility management and asset performance across the sales market, ensuring stores are safe, compliant, costefficient, and operationally excellent throughout their lifecycle.You drive FM strategy, maintenance delivery, supplier governance, and continuous improvement while enabling strong collaboration and performance.

This role has the Facilities Managers and Procurement Specialist roles reporting into it.

This hybrid role reportsintoourExpansionManagerand is based out ofNewYork Support Office.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

FM Strategy & Asset Management

• Set and execute the Facilities Management strategy aligned with global direction
• Plan andprioritizemaintenance based on risk, lifecycle cost, and business impact
• Ensure long-term asset performance and store availability
• Secure structured handover of completed projects from Construction into operation

Maintenance & Service Delivery

• Responsible for all planned and reactive maintenance within the FM service scope
• Secure professional, effective, andtimelyfacilities service delivery tominimizeoperational disruption

Supplier Base, Cost & Contract Governance

• Secure and manage a strong and effective supplier base
• Optimizemaintenance and service costs through smart sourcing, framework agreements, and performancebased supplier management
• Support budgeting and forecasting of FM OPEX and CAPEX
• Ensure service levels, compliance, and cost efficiency

Health, Safety & Compliance

• Ensure store environments are safe for customers and colleagues
• Secure compliance with local and global regulations, audits, and corporate standards

Systems & Reporting

• Secure high data quality in FM systems (e.g.Planon) to enable precise and wellmotivated FM CAPEX and OPEX plans
• Actively use data and benchmarks to drive continuous improvement and informed decisionmaking

Communication & Continuous Improvement

• Ensure transparent, structured communication with stakeholders across service andimprovement oflifecycles
• Identifyinefficiencies and lead continuous improvement initiatives in FM service delivery
• Capture lessons learned andsharedbest practices within and across markets

Leadership & People

• Lead and develop the Facilities Management team within the Sales Market
• Set clear priorities, responsibilities, and performance expectations for FM resources and partners
• Develop FM competencies and ensure a futureready FMorganization
• Ensure effective collaboration with key stakeholders such as Salesteams,Operations, Expansion, and Global C&F team

Who You Are:

• Bachelor's degree inFacility Management, Engineering, Business Administration, or similar
• 5+ years' experiencein facility management, preferably retail or multi-site operations
• Strong planning, prioritization, and analytical skills
• Strong facilities and asset managementexpertise
• Budgeting, planning, and performance management skills
• Service-oriented with strong stakeholder management skills
• Resilient, accountable, andcontinuous improvementfocuse
• Advanced English communication skills (written and spoken)
• Proficient in MS Office applications
• Proven experience leading teams and complex projects in a matrix organization
• Proven experience leading large FM vendor set ups, such as IFM and similar operating models

WhyYou'llLove Working at H&M

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
• We pride ourselves on being avalues-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
• You'llhave access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
• We are an inclusive company whereyou'reencouraged to be yourself at work
• You will have access to a large global talent community, where career growth and aspirations have no limits
• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, companymatch 401k, paid leave programs, and paid time off, including a community day to serve your local community
• You'llbe able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Compensation: Salary $202,240

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may beadditionalduties,and responsibilities assigned for this job at the company's discretion.

**H&M, in good faith, has assessed this posted range of compensation as theaccuraterange for this role and location at the time of this posting.H&M may ultimately pay more or less than the posted range depending on candidate qualifications.This range may bemodifiedin the future.

Job Status:Salary, Exempt

All your information will be kept confidential according to EEO guidelines.

To manage the high volume of applications for roles with leadership responsibilities, we use an online assessment method. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies to predefined criteria set by H&M Group.

After completing the assessment, you'll have the opportunity to share feedback and ask questions.

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