Marketing Communications Specialist, Consultant

Your Role

The Member Marketing team is focused on increasing member engagement and satisfaction by educating members about their benefits, encouraging utilization and reminding them to actively participate in their health journey, while creating loyalty and enhancing the member experience. The Marketing Communications Specialist, Consultant will report to the Director, Member Marketing. In this role you will support Member Experience and loyalty efforts.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a bachelor's degree and/or equivalent combination of education and experience
• Requires at least 7 years of prior relevant experience in marketing communications, marketing project management, or similar
• Requires proficiency with project management tools such as Workfront, Jira, Smartsheet, or similar; experience with Adobe Experience Platform a plus
• Requires strong stakeholder management with ability to influence and align cross-functional partners
• Requires analytical mindset with ability to use data and insights to inform planning and prioritization
• Experience working in highly regulated environments (e.g., healthcare) strongly preferred
• Familiarity with Agile methodologies; Scrum Master experience preferred

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.