Warehouse Associate

Job Summary

The Warehouse Associate is responsible for supporting daily warehouse operations, including order fulfillment, inventory handling, and customer support. This role involves operating a forklift, preparing outbound shipments, receiving and stocking materials, and assisting customers at the counter and over the phone. The position requires attention to detail, strong organizational skills, and a commitment to maintaining a clean, safe, and efficient work environment.

Job Responsibilities

• Operate a sit-down forklift to pull, move, and stage materials
• Prepare outbound orders by building, wrapping, and organizing pallets
• Receive, verify, and stock incoming materials accurately and efficiently
• Maintain a clean, organized, and safe warehouse environment
• Assist customers at the counter with order pickup, questions, and support
• Answer incoming calls and provide order assistance or direct inquiries appropriately
• Perform order entry and research as needed
• Follow work orders and ensure accuracy in all tasks
• Support general warehouse operations, including shipping, receiving, and inventory control
• Collaborate with team members to meet daily operational goals

Job Requirements

• Minimum of 6 months of warehouse experience
• Minimum of 6 months of sit-down forklift experience
• Ability to read and understand work orders
• Basic computer skills, including Outlook and Teams
• Strong attention to detail and organizational skills
• Friendly and professional demeanor when interacting with customers
• Ability to work in a fast-paced environment

Education

• High school diploma or equivalent preferred

Work Experience

• Experience in warehouse operations, including shipping, receiving, and inventory preferred
• Experience in plumbing, pipe, valve, fittings, or related distribution environments preferred but not required