Director, Identity and Access Management

At Zelis, we Get Stuff Done. So, let's get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

• Strategic Leadership - Develop and execute the organization's IAM strategies in alignment with business goals and security objectives. Provide leadership and guidance to the IAM team, fostering a culture of excellence, innovation, and collaboration. Collaborate with key stakeholders across departments to understand IAM requirements and ensure effective implementation of IAM solutions.

• IAM Architecture and Implementation - Design and maintain all aspects of IAM architecture, including identity provisioning and de-provisioning, authentication mechanisms, role-based access control (RBAC), Privileged Access Management (PAM) platforms, and Single Sign-On (SSO) and Multi-Factor Authentication (MFA) solutions. Define IAM policies, standards, and procedures to ensure compliance with regulatory requirements and industry best practices.

• Identity Lifecycle Management - Oversee the management of user identities throughout their lifecycle, including provisioning, de-provisioning, and access review processes. Implement automated workflows and tools to streamline identity lifecycle management and improve efficiency. Develop and enforce access control policies to mitigate security risks associated with user access.

• Identity Governance and Compliance - Work closely with our Compliance teams to establish access review processes that enable our access governance frameworks to monitor and audit user access rights and privileges. Ensure compliance with regulatory requirements such as HIPAA, and SOX, as well as industry standards like NIST and ISO 27001.

• Identity Federation and Integration - Implement identity federation solutions to enable secure authentication and authorization across heterogeneous IT systems and cloud services. Integrate IAM systems with enterprise directories, HR systems, and other identity repositories to maintain accurate user profiles and attributes. Collaborate with IT teams to facilitate seamless integration of IAM solutions with existing infrastructure and applications.

• Certificate and Encryption Management - Oversee the lifecycle management of digital certificates, including TLS/SSL certificate provisioning, renewal, revocation, and monitoring across enterprise systems and applications. Partner with infrastructure and security teams to ensure proper implementation of encryption protocols, certificate automation, and secure key management practices to support authentication, data protection, and regulatory compliance.

Required Experience:

• 12+ of experience in Information Security with a focus on Identity and Access Management

• Experience leading a hybrid team of 8 or more direct reports in a player/coach capacity

• Experience building and managing an Identity Governance and Administration platform

• Experience managing a Multi-factor Authentication (MFA) platform

• Experience building and managing a Privileged Access Management platform

Preferred Experience:

• Bachelor's degree

• Industry-recognized cybersecurity leadership certification (e.g., CISSP, CISM)

• Experience managing a TLS certificate provisioning and lifecycle platform

Base Salary Range

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.