New 
Patient Operations Assistant
 Massachusetts Eye and Ear Infirmary - MEI | |
 United States, Massachusetts, Boston | |
| 243-245 Charles Street (Show on map) | |
 May 01, 2026 | |
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Responsible for supporting the efficient functioning of clinic facilities and ensuring the smooth flow of patient care, working closely with healthcare professionals, administrative staff, and patients to provide exceptional service and maintain a positive patient experience.
Does this position require Patient Care? Yes Essential Functions -Cleans patient stretchers in the evening to ensure clean stretchers are available in the AM for patients. -Ensure accuracy and confidentiality of patient information. -Notify patients of any changes or cancellations and reschedule as necessary. -Safety awareness and maintaining cleanliness throughout the Unit. -Stock patient refrigerator. -Stocks supplies necessary to care for patients. Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Experience in a healthcare or customer service role 1-2 years preferred Knowledge, Skills and Abilities - Excellent interpersonal and communication skills, with the ability to interact with diverse patient populations. - Strong organizational skills and attention to detail. - Proficiency in using computer systems, electronic medical records, and common office software. - Ability to multitask, prioritize workload, and work efficiently in a fast-paced environment. - Understanding of medical terminology and healthcare operations. - Compassionate, patient-focused approach and ability to handle sensitive and confidential information with professionalism and discretion. Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |