Sr Director National Accounts

Position Summary:

This position is responsible for developing appropriate market and sales strategies for Industrial National Account growth. In conjunction with corporate business development, this position will coordinate the generation of leads, monitor and ensure follow-up. This person will manage customer relationships, expectations, and requirements with all existing National Account customers to ensure 100% customer satisfaction.

Essential Duties and Responsibilities:

• Responsible for National Accounts budget compliance.
• Will develop department budgets and forecasts, monitor performance thereof and provide monthly/quarterly performance reports to the US President.
• To ensure gross margin is met, this position will be directly responsible for managing and approving national account pricing and approving national account contracts.
• Manage customer-specific and on-site inventory levels
• Recommend capital expenditures
• Ensure appropriate return on assets for National Accounts
• Ensure that pricing and service guidelines and levels are communicated
• Ensure organizational compliance with contracts
• Support billing and collections as required
• Manage customer service issues to key customers
• Ensure appropriate technical skills to serve customers
• Ensure effective sales relationship training
• Provide technical and sale training to encourage cross selling and value add to customers
• Provide appropriate account incentives
• Creates and maintains a culture of employee participation through team building, group problem-solving, and positive interpersonal management.
• Promotes continuous improvement of the organization's efficiency and effectiveness.
• Identifies and establishes specific quality and productivity measurements. Manages and leads personnel to achieve the measurement benchmarks

Job Qualifications:

Education and/or Experience:

• Bachelor's degree from a four year College: or
• 7-10 years of related National Sales experience
• 3-5 years of management experience
• Or equivalent combination of educational and experience that gives the individual the necessary knowledge, skills and abilities to perform the job.

Job Requirements:

• Understanding of Corporate Profitability Goals as they relate to the competitive landscape
• Expert knowledge of Vallen geographic, service and product capabilities
• Expert knowledge of database utilization including account profitability analysis tools
• Excellent negotiation, written and oral communication skills
• Proven managerial skills with a documented affinity for professionally managing/completing multiple projects/tasks within limited timeframes.
• Ability to work well under pressure, meet deadlines while producing quality work products.
• Broad knowledge of Contract Law
• This position requires a combination of Industry/Organizational Knowledge, Strategic Sales Skills, Product Level Competence, Financial Acumen and excellent written and verbal skills.

Work Environment & Physical Demands:

Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.

• Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.
• Regularly required to talk and hear.
• Frequently required to sit.
• Occasionally required to stand and walk.
• Must be able to get self to and from various work locations. This typically requires a valid driver's license to operate a moving vehicle (personal, company, and/or rental).
• May be required to wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.) when making sales calls and/or visiting warehouse, manufacturing, customer and/or supplier facilities.
• May be exposed to facilities subject to seasonal temperature fluctuations (hot in summer, cold in winter) and conditions (dirt, smoke, concrete surfaces, etc.) when viewing and/or demonstrating products.
• Occasionally required to lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, and ability to adjust focus.
• Long periods of time working on a computer and performing repetitive key-boarding activities is required.