Export Logistics Coordinator

General Purpose:

Support and/or plan modes of transportation for export orders working with manufacturing plants and third-party logistics (3PL) warehouses to ensure timely movement of product. Provide daily proactive communication of carrier schedule changes and/or cost impacts with recommendations for resolution.

Job Duties and Responsibilities:

• Discern optimal carrier selection based on customer requirements, cost, and transit
• Ensure all ocean and drayage carrier rates are contracted with carriers prior to bookings
• Schedule bookings with ocean/drayage providers that meet customer requested delivery dates and transit times while minimizing transportation costs
• Document ocean booking details in appropriate system for internal visibility while also maintaining a comprehensive tracker of all active shipments
• Oversee appointment schedules between drayage providers, plants, and 3PL to ensure timely pick-ups
• Enter ocean freight accruals in appropriate system and audit invoices for accurate transportation billing and payment
• Confirm ocean export shipments sail (complete) from US ports
• Work closely with export specialists to mitigate any ocean carrier documentation delays (delays that would create a bottleneck for the on-time and successful completion of the complete customer export documentation)
• Assist with managing ocean carrier contracts to ensure balance and minimum quality commitment fulfillment
• Participate in monthly drayage carrier business updates
• Identify continuous improvement opportunities and best practices to present at carrier business reviews
• Support spot-quote requests from stakeholders (as new sales opportunities arise)
• Maintain the centralized rate matrix for spot quote lanes
• Assist in developing and maintaining policies, procedures, and instruction manuals to further develop the export processes related to international logistics
• Analyze international small package shipment for cost-savings opportunities while educating small package users on cost/service best practices via an annual training initiative
• Provide timely communication of industry information to stakeholders
• Provide monthly KPI carrier performance reporting and ad hoc reports to business units as requested
• Assist with billing discrepancies and claims
• Maintain program system administration duties including but not limited to loading rates, correcting system errors, loading carrier related master data, etc.
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Minimum Requirements:

Education and Experience

• Undergraduate degree in logistics, supply chain management, or related curriculum (or equivalent combination of experience and education)
• 2 to 5 years of transportation, distribution, logistics management, or related experience, preferably including experience in ocean export logistics

Knowledge, Skills and Abilities

• Knowledge of and skill with Microsoft Office Suite and company computer systems
• Knowledge of supply chain analytics, warehouse operations, and industry standards
• Able to communicate clearly and effectively, both verbally and in writing
• Able to multi-task and problem solve
• Able to prioritize and meet deadlines
• Able to effectively analyze and interpret data
• Able to handle challenging or conflict situations with tact and professionalism
• Able to work collaboratively with others
• Must be able to read, write and speak English

Travel:

5%-15% (1-3 times per year)

An Equal Opportunity Employer including Disabled/Veterans