Senior Infrastructure Engineer

Senior Infrastructure Engineer

Architect II - Cloud Infrastructure Services

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career-and the lives of people across the world.

Visit us at UST.com.

You Are:

UST is searching for a Senior Infrastructure Engineer to own and operate the physical hardware layer of Customer's private cloud. This role is responsible for lifecycle management, reliability, and continuous improvement of the compute, networking, and storage hardware that underpins our private cloud platforms.

The opportunity:

* Own and operate the physical infrastructure that powers Customer s private cloud, including compute, storage, and networking hardware

* Perform day-2 operations for datacenter hardware, including installation, break/fix, firmware upgrades, patching, and lifecycle management

* Manage hardware capacity planning, expansion, refresh cycles, and decommissioning

* Troubleshoot complex production issues across: Server hardware (CPU, memory, disks, NICs, HBAs)

* Storage systems and disk subsystems

* Network connectivity and physical switching

* Manage firmware, BIOS, and hardware management controllers (iDRAC, iLO, Redfish)

* Partner with platform, SRE, networking, storage, and security teams during incidents and planned maintenance

* Improve infrastructure reliability through standardization, automation, and proactive monitoring

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:

* 7+ years of experience in infrastructure or datacenter engineering

* Strong hands-on experience managing server, storage, and networking hardware in large-scale production environments

* Deep understanding of x86 server architectures, including CPU topology, memory configurations, NUMA, and I/O subsystems

* Experience operating enterprise storage systems (local and shared) and understanding performance, resiliency, and failure modes

* Familiarity with datacenter networking concepts, including L2/L3, VLANs, bonding, and physical switching

* Strong Linux fundamentals and experience troubleshooting hardware-related OS issues

* Experience with hardware lifecycle management, capacity planning, and vendor coordination

* Proven ability to automate infrastructure operations and reduce manual work

* Experience supporting highly available infrastructure with on-call responsibilities

* Nice to Have

* Experience operating hardware platforms for private cloud or on-prem cloud environments

* Familiarity with vendor server fleet management tools like OME, OneView, and Intersight.

* Familiarity with bare-metal provisioning frameworks and automation tooling

* Experience integrating hardware platforms with virtualization or container platforms

* Knowledge of Redfish, IPMI, or modern hardware management APIs

* Vendor certifications or hands-on experience with major server and storage manufacturers

* Experience operating infrastructure at multi-datacenter or global scale

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Remote-US

Compensation Range : $100,000-$150,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and "fair chance" ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

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network engineering,infrastructure engineering,networking,firmware upgrades,