New

Director, Strategic Accounts

LG Electronics USA
parental leave, paid time off, 401(k)
United States, California, Santa Clara
5150 Great America Parkway (Show on map)
Mar 18, 2026
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. Role Overview: The Director, Strategic Accounts is a senior leadership role responsible for owning, scaling, and institutionalizing a strategic joint venture between the consumer durables organization and a technology partner. This role carries enterprise-level accountability for revenue growth, partner success, and long-term commercial viability across products and platforms. Operating at both strategic and execution levels, the Director serves as the lead partner, ensuring alignment across executive stakeholders, regional teams, and cross-functional leaders. This is not a traditional sales role, but a general management-oriented leadership position focused on building a scalable business venture. Key Responsibilities Own the overall strategic relationship with the joint venture technology partner Serve as the primary executive interface, leading governance structures, executive reviews, and escalation management Shape and evolve the long-term partnership strategy beyond initial launch, including roadmap alignment and expansion strategy Represent the partnership internally with senior leadership and externally with partner executives Own revenue targets, forecasting, and growth strategy for the joint venture Drive expansion across new products, regions, channels, and commercial models Partner closely with Finance and Business Management on pricing strategy, cost structure, margin optimization, and P&L visibility Ensure forecast accuracy and disciplined pipeline management Lead alignment across Product, Program Management, R&D, Marketing, Finance, Legal, Operations, and Regional Sales teams Translate partner needs into clear internal priorities and execution plans Ensure organizational readiness for launches, integrations, and global scale Influence and drive execution in a matrixed, HQ-subsidiary environment without direct authority Anticipate, manage, and resolve complex operational, commercial, and execution risks Lead critical issue resolution with urgency, structure, and accountability Ensure delivery quality, timelines, and partner satisfaction at an enterprise standard Help define operating model, roles, and processes required to scale the venture Contribute to long-term organizational design and capability development as the business matures Provide mentorship and direction to cross-functional leaders supporting the venture (direct reports may be added as the business scales) Key Performance Indicators (KPIs) Revenue and growth performance vs. plan Forecast accuracy and pipeline health Account and business expansion (products, regions, channels) Partner satisfaction and executive relationship health Speed, quality, and effectiveness of issue resolution Long-term scalability and sustainability of the business model Qualifications 12+ years of experience in Strategic Account Management and/or Business Development Proven track record leading complex, enterprise-level partnerships or alliances Experience operating at the director level with executive stakeholders, including C-suite exposure Strong ability to influence across global, matrixed organizations Demonstrated capability to balance strategy, execution, and financial discipline Experience launching or scaling new ventures, platforms, or joint business models Preferred Experience Background in consumer durables, consumer electronics, or technology-enabled ecosystems Exposure to IoT, smart home, connected devices, or platform-based business models Experience working within global HQ-subsidiary structures Prior involvement in joint ventures, alliances, or co-development partnerships HR & Organizational Notes Director-level individual contributor role at launch, with scope to build a team as the venture scales High-visibility role with regular interaction with executive leadership Success measured by partner success, sustainable revenue growth, and long-term business scalability Recruiting Range $250,000 - $310,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.