Director of Operations EyeCare

Requisition ID:921097
Store #:X00514 Eye Care Operations CSCLX
Position:Full-Time
Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Director of EyeCare Operations is responsible for leading the strategic prioritization and executional implementation of EyeCare projects and initiatives, with a primary focus on Doctor exam systems and equipment.

The Director of Operations will also be responsible for identifying opportunities to improve efficiency, effectiveness, and value creation across the EyeCare project portfolio through existing technologies or process improvements. They will own the execution of project management processes that support the successful deployment of EyeCare projects. These processes include but are not limited to: project planning, resource allocation, risk management, and stakeholder engagement.

MAJOR DUTIES AND RESPONSIBILITIES

• Owner of Doctor equipment installation and support process across Luxottica retail North America locations.
• Lead and deliver schedule of activities outlining project deployment life cycle and responsibilities.
• Identify project risks; develop and evaluate alternative solutions to drive positive project outcomes.
• Lead decision-making process to ensure all project deployments are effectively sequenced.
• Gather and organize pertinent information for leader decision-making.
• Function as lead point of contact for reporting project status.
• Build and foster collaborative relationships with all shared service and brand functions to influence and sequence new initiatives and process impacts.
• Participate in key meetings, to help align stakeholders and capture key follow-ups, including monitoring of corresponding action plans.
• Confirm alignment of projects to the EyeCare strategy; communicate misalignment to leadership.
• Develop and maintain an internal communication strategy to stakeholders and leadership for each initiative.
• Conduct project postmortems and document findings and best practices; leverage continuous improvement principles to improve go-forward process.

BASIC QUALIFICATIONS

Bachelor's degree

10+ years project management experience or equivalent

Strong relationship building and collaboration skills

Strategic focus with experience in tactics

Ability to balance multiple projects simultaneously

Ablity to see the big picture and prioritize projects with highest business impact

Strong oral and written communication skills

Critical thinking skills

Ability to influence/negotiate

Strong technial knowledge

Optical or healthcare industry knowledge

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or emailHRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.