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Mgr System Patient Safety Ops

MultiCare Health System
paid time off, tuition assistance
United States, Washington, Tacoma
603 South J Street (Show on map)
Mar 18, 2026

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1.0, Shift: Days, Schedule: EX

Position Summary

The System Operation manager runs the day-to-day operations of the patient safety department and provides operational support for Patient Safety Program Managers. Coordinates work and analysis at the system level, and shares and disseminates findings. Becomes expert in the event management system, produces reports and dashboards for broadwise and further analysis. Reports to the System Director for Patient Safety and Care Integration and is a member of the Quality Management Department's leadership team, ensuring collaboration and alignment across all aspects of Quality and Safety throughout the organization.

Key Relationships: Collaborates with the MHS Quality Leadership Team, IBU Quality Directors/Patient Safety Officers, and local leaders to align system and facility safety priorities. These partnerships typically include Risk Managers, Patient Advocates, Accreditation Managers, Infection Preventionists, and Medication Safety Pharmacists but may expand to meet programmatic or patient needs. Hospital-based leaders may have a dual matrixed reporting structure.

Requirements

  • Bachelor's degree in nursing, pharmacy, medicine or health related field
  • Master's degree or equivalent in health-related field, strongly recommended
  • Current Registered Nurse license in Washington State or Multistate License endorsement (MLS)
    or Registered and licensed as a pharmacist in the State of Washington or Credentialed by the National Board of Respiratory Care (NBRC) as a registered respiratory therapist (RRT)
  • Patient Safety or Quality certification desired, such as CPPS or CPHQ
  • Training and demonstrated use of PI tools
  • Minimum five (5) years of clinical management or quality/safety program management experience in a hospital or health care setting
  • Minimum three (3) years of managerial or supervisory experience

Why MultiCare?

  • Rooted in the local community - Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years

  • Growth and education - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future

  • Well-being and support - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life

  • Living our values - Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other

  • Belonging for all - Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued

  • Pacific Northwest lifestyle - Work and live where natural beauty, adventure and strong community connections are part of everyday life

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $123,198.00 - $177,278.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

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