Outpatient Program Director

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.

Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.

Education: We prepare tomorrow's healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.

Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.

The Outpatient Program Director provides integrated clinical and administrative leadership for UNC Horizons' outpatient services, ensuring the delivery of high-quality, trauma-informed, gender-responsive, and evidence-based substance use disorder treatment for women, including pregnant and parenting individuals. This position oversees all outpatient programming, including individual therapy, group therapy, and peer support services, and serves as the clinical lead for outpatient care.

The Outpatient Program Director is responsible for operational oversight and coordination of outpatient services within the UNC Horizons continuum of care. The role works in close partnership with the Director of Residential Services and other program leaders to ensure seamless transitions between levels of care, consistent clinical standards, and continuity of treatment.

This position plays a central role in ensuring outpatient services meet accreditation, regulatory, and payer requirements, including CARF standards, grant compliance, and insurance documentation and utilization expectations. The Outpatient Program Director leads efforts to standardize clinical workflows, documentation practices, supervision structures, and quality assurance processes to support readiness for private insurance contracting and reimbursement, while maintaining compliance with public funding requirements.

In addition, the role provides clinical supervision and administrative leadership to outpatient clinical and peer support staff; oversees performance measurement and continuous quality improvement activities; and supports program sustainability through efficient service delivery, risk mitigation, and alignment with evolving payer and regulatory expectations. By integrating clinical expertise with administrative leadership, the Outpatient Program Director ensures outpatient services are positioned for growth, financial sustainability, and high-quality care delivery.

Bachelor's degree in a Human Services discipline and three years of experience related to the area of assignment. Some positions may require certification to practice as a certified or licensed Clinical Social Worker as required by the North Carolina Social Work Certification Board.

Duties may include periods of sitting, standing, walking, and use of standard office and clinical equipment, with or without accommodation.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.