Project Manager, Sales Process

A dynamic and experienced Project Manager responsible for overseeing and optimizing sales processes. The ideal candidate has a strong background in sales, sales enablement, Lean methodologies, and continuous improvement practices, including Value Stream Mapping (VSM). Six Sigma and/or Lean certification is highly desirable. This role leads teams performing project management duties involving crossfunctional groups focused on delivering internal products or administrative systems. It oversees planning and scheduling, monitors programs and projects from initiation through delivery, and interfaces with internal Sales customers. The position organizes project activities and interdepartmental meetings, ensures communication flow, and drives onschedule project completion. It may assign and monitor work of technical personnel, providing guidance on instructions and objectives. The role also selects, develops, and evaluates personnel to ensure efficient and effective operations.

Duties and Responsibilities

Sales Process Management

• Lead the design, governance, and continuous improvement of endtoend sales processes that enhance seller efficiency, customer centricity, and operational consistency across the organization.
• Ensure processes align with the needs of a techdriven Utilities & Energy customer base and support scalable, innovative workflows.

Lean & Continuous Improvement

• Apply Lean and Continuous Improvement methodologies (e.g., value stream mapping, PDCA, rootcause analysis) to eliminate waste, remove bottlenecks, and strengthen process reliability.
• Drive a culture of accountability and agility by implementing standardized best practices and measurable performance improvements.

Project Leadership

• Lead crossfunctional projects from scope through implementation, ensuring ontime delivery, clear communication, and alignment with strategic business objectives.
• Anticipate risks, manage dependencies, and ensure stakeholder adoption using structured changemanagement practices.

Stakeholder Collaboration

• Partner closely with Sales leadership, Order Management, Marketing, Finance, Proposal teams, IT/CRM, and Enablement to ensure cohesive, customercentric sales process execution.
• Facilitate collaborative workshops, incorporate diverse viewpoints authentically, and strengthen crossteam alignment.

Performance Monitoring

• Monitor, analyze, and report on sales process performance using clear KPIs and dashboards.
• Recommend and execute datadriven actions to optimize throughput, improve seller productivity, and elevate the customer experience.

Strategic Planning

• Support development of longterm sales process strategies that enable growth in a rapidly evolving Utilities & Energy technology landscape.
• Partner with leadership to identify emerging needs, process gaps, or systems enhancements required to support organizational goals.

Training & Development

• Support training, documentation, and enablement efforts to ensure sellers and crossfunctional partners can confidently adopt improved processes and tools.
• Reinforce adoption with clear communication, stakeholder feedback loops, and continuous learning.

Required Skills & Experience

• Bachelor's degree in Business, Marketing, Engineering, or a related field.
• 5+ years of experience in sales or salessupport functions within a complex, crossfunctional environment.
• Handson experience with Lean/Continuous Improvement tools (VSM, PDCA, rootcause analysis/5 Whys, standard work).
• Proven ability to lead crossfunctional projects endtoend including planning, execution, monitoring, risk management, and stakeholder communication.
• Strong process design and optimization capability (currentstate mapping, futurestate design, KPI definition).
• Excellent facilitation and stakeholdermanagement skills with the ability to influence across Sales, Finance, Marketing, Customer Success, and IT/CRM.
• Datadriven problemsolving skills with strong storytelling abilities; expertise with Excel and comfort navigating CRM/reporting dashboards.
• Demonstrated accountability, agility, and collaboration in driving process changes that result in measurable, sustained improvement.

Preferred Skills & Experience

• Proven track record of managing and improving sales processes in a highgrowth or techenabled environment.
• Experience in sales enablement and modern sales methodologies.
• Lean certification (Green Belt, Black Belt, or equivalent).
• Ability to facilitate crossfunctional workshops, quantify baseline vs. improved performance, establish controls, and sustain gains.
• Experience with process redesign and salessystem enhancements, including building project plans, managing risks, organizing stakeholder reviews, and driving adoption through clear changemanagement practices.
• Strong innovation mindset with the ability to challenge the status quo and introduce customercentric improvements aligned with the Utilities & Energy sector's evolving needs.