Front Desk Representative

• Maintain a professional and welcoming front desk and lobby environment
• Manage temporary badging coordination with security
• Manage visitor check-in procedures and maintain visitor log
• Assist with maintaining a professional office environment by monitoring shared areas (reception, kitchens, and conference rooms) and addressing general upkeep needs.
• Monitor and maintain office supply levels and coordinate replenishment to ensure suites remain properly stocked.
• Monitor usage of kitchen items (coffee, utensils, snacks, etc), replenish daily, and reorder as required
• Coordinate with facilities / custodial staff as needed to address maintenance or cleanliness issues in shared areas.
• Receive, sort, and distribute packages and mail for the entire 8209 complex
• Answer and direct incoming phone calls, respond to general inquiries, and relay messages to appropriate staff.
• Maintain databases, spreadsheets and other records as required.
• Draft correspondence and electronic messages as required.

• 5+ years of customer service experience (Preferred)
• Great customer service and strong verbal communication skills
• Fast learner and positive attitude
• Professional appearance and attitude
• Proficient computer skills (Microsoft Office - Word, Excel, Powerpoint, etc)
• Ability to work well under pressure
• Ability to work with little to no supervision
• Excellent phone skills
• Self-motivated with great attention to detail.

• High school diploma or equivalent

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  Interesting Work:
  
  
  
  Our co-workers support some of the most important and critical programs to our national defense and security.
  
  
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  Values:
  
  
  
  Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry.
  
  
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  100% Employee Owned:
  
  
  
  We have a stake in each other's success, and the success of our customers. It's also nice to know what's going on across the company; we have company wide town-hall meetings three times a year.
  
  
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  Great Benefits - Most Full-Time Staff Are Eligible for:
  
  
  




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  Starting PTO accrual of 20 days PTO/year + 10 holidays/year
  
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  Flexible schedules
  
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  6% 401k match with immediate vesting up to $9k annually
  
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  Semi-annual bonus eligibility (July and December)
  
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  Company funded Employee Stock Ownership Plan (ESOP) - a separate qualified retirement account
  
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  Up to $10,000 in annual educational reimbursement
  
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  Other company funded benefits, like life and disability insurance
  
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  Optional zero deductible Blue Cross/Blue Shield health insurance plan
  




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  Track Record of Success:
  
  
  
  We have grown every year since our founding in 1993.
  
  

Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance

MTSI delivers capabilities to solve problems of global importance. Founded in 1993, MTSI today has employees at over 20 offices and field sites worldwide.

For more information about MTSI, please visit www.mtsi-va.com