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Commercial Loan Servicing Specialist (Hybrid)

Banner Bank
paid holidays, sick time, tuition reimbursement, 401(k)
United States, Washington, Spokane
Mar 18, 2026
More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year.
With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.
As a Commercial Loan Servicing Specialist , you'll Perform multiple functions related to commercial loan servicing for non-complex loans. Maintain proper loan records, perform GL balancing, and ensure servicing requests are processed accurately, in accordance to internal guidelines, and within established service level standards

In this role you'll

  • Prepare and process collateral releases for commercial and commercial real estate loans while ensuring all controls are met prior to lien release.
  • Research and resolve loan-related issues and servicing requests, providing timely support to business lines.
  • You'll communicate with internal partners regarding postbooking matters, imaging, payoffs, reconveyances, and loan maintenance inquiries.
  • Process GL certifications, balancing, and invoice payments while monitoring and reconciling Loan Operations GL accounts and subsidiary ledgers.
  • Prepare and post journal entries to clear reconciling items and escalate issues within established timeframes.
  • Process payoff quotes and work closely with title and escrow companies to support timely loan closings.
  • Monitor and maintain collateral tickler systems to ensure proper loan collateral perfection.
  • Manage UCC reports to ensure lien filings are continued, amended, or terminated as required.
  • Review and submit CoreLogic tax reports to business lines for further processing.
  • Review flood and hazard insurance documentation to ensure compliance with internal policies and regulatory requirements.
  • You'll follow all policies, procedures, security standards, and government regulations.

What we're looking for

  • You have a high school diploma or GED (Required).
  • An equivalent combination of education and experience can be considered in lieu of a degree.
  • You have entrylevel experience with commercial loan documents, preferably including commercial real estate (Required).

What helps you shine

  • You bring a working knowledge of collateral document administration, scanning, and indexing within an imaging system such as OnBase.
  • You stay organized, manage multiple priorities, and maintain a high level of accuracy and attention to detail.
  • You communicate clearly and professionally in both written and verbal interactions.
  • You thrive in a deadlinedriven environment with evolving priorities and a strong focus on teamwork and service.
  • You understand federal and state regulations related to loan servicing.
  • You are capable of lifting and moving objects up to 25 pounds as part of your role.

Our Company Values

  • Do the right thing
  • Teamwork
  • Quality
  • Accountability

What Our Team Says

  • "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." - Glassdoor review

Compensation & Benefits

  • Targeted starting salary range (based on experience): $ 21- $30
  • Annual incentive potential
  • Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
  • Paid vacation time, sick time and 11 company paid holidays
  • 401k (with up to 4% match)
  • Tuition reimbursement

Review Banner's employee benefits at: Employee Benefits | Banner Bank
Please take time to review Banner Bank's Consent & Privacy notice before applying.
Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
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