Program Administrator - Tisch College

The Jonathan M. Tisch College of Civic Life is a national leader in civic education, whose teaching, research, and community partnerships are setting the standard for higher education's role in civic engagement. As the only university-wide college of its kind, Tisch engages Tufts students in transformational learning opportunities via hands-on field-based experiences, community building, and public service. These engagements prepare them to become active citizens and community leaders. Tisch research centers conduct groundbreaking research on young people's civic and political participation and forge innovative participatory action research partnerships with communities.

Tisch College's North Star-building robust, inclusive democracy for an increasingly multiracial society-seeks to cultivate knowledge, leaders and living experiments that expand possibilities for democratic development in the context of increasing risks to democracy worldwide. Our work supports the University's efforts to become an anti-racist institution. Our programs and research centers focus on strengthening the political participation and voices of historically marginalized people, especially youth, and on addressing the challenges of building and reviving democratic institutions needed for multiracial/ethnic societies.

The Talloires Network of Engaged Universities (Talloires Network) is a growing global coalition of 454 university presidents, vice-chancellors, and rectors in 93 countries who have publicly committed to strengthening the civic roles and social responsibilities of their institutions. It is the largest international network focused particularly on university civic engagement.

The Program Administrator position combines leadership and organizational management responsibilities. He/she/they are a key contributor to Talloires Network strategic planning and to continual implementation of its work plan. He/she/they will work in partnership with the Executive Director to fundraise for civic engagement programs, organize movement-building events, and manage secretariat core functions.

The Program Administrator will oversee outreach to and relationships with current and prospective member institutions as well as national and regional partnerships. He/she/they will direct and manage current programs, and design and implement new programs. He/she/they are responsible for organizing and managing global conferences, workshops and other meetings. They will lead the office management and systems including external communications.

Essential Functions:
Strategic Planning & Movement-Building

• Organize and manage retreats, conferences, workshops and other Network place-based and virtual programs and events.
• Tasks include team planning and supervision, logistics, documentation, international and other travel, outreach, evaluation and reporting.
• Coordination of planning for global conferences and convenings.
• Organize bi-annual Steering Committee meetings.

Membership and Partnerships

• Take primary responsibility for relationships with current and prospective member institutions.
• Lead the development of goals with respect to membership expansion and membership services.
• Lead outreach to and recruitment of new members.
• Oversee the development of the Engaged Membership strategy and goals.
• Goals include increasing Engaged Membership to 50 members and increasing Signatory Membership to 500 members.
• Take responsibility for stewarding Signatory and Engaged membership data in spreadsheet and on web site .
• Manage and strengthen partnerships with national, regional, and global networks for university civic engagement.

Civic Engagement Programs

• Lead and manage the Annual MacJannet Prize for Global Citizenship Program from start to finish.
• Provide ongoing support to the For Youth, By Youth movement as needed.
• Assist with funding reports and proposals as needed.
• Assist with editing and designing of annual and other reports, articles, and marketing materials.

Administration and Communications

• Work closely with units throughout Tufts to administer financial aspects of awards and contracts.
• Lead office management and systems.
• Lead the design and administration of office operations and procedures.
• Maintain calendar for all TN events and staff schedules.
• Provide administrative support to the Executive Director.
• Respond to routine correspondence and requests for information.
• Organize and maintain program files and databases. Distribute literature and other materials.
• Direct the operation of external communication elements.
• Contribute to marketing, advertising and outreach effort.
• Contribute to recruitment, hiring and training of new staff, and provide input for performance reviews. Provide guidance to student or temporary workers.

Basic Requirements:

Knowledge and experience typically acquired by:

• Bachelor's degree with 3-5 years of relevant experience or Associates degree with 5-7 years of relevant experience.
• Employment experience in program development and administration.
• Excellent organizational and written communication skills.
• High personal initiative; the ability to work both independently and in collaboration with others.
• Keen attention to detail.
• Demonstrated ability to maintain confidentiality and to handle sensitive matters with judgment, tact, and diplomacy.
• Strong interpersonal skills and the ability to relate well with students, staff, faculty, administrators, and community members.
• Cultural competency and ability to work collaboratively with a broad variety of stakeholders, units, and committees in academic settings.
• Proficiency with MS Office and various content management systems such as Mailchimp, social media platforms.
• Basic web design and editing skills.

Preferred Qualifications:

• Adept at international travel, including to less resourced settings.
• Fluency in Spanish.
• Master's Degree.

Special Work Schedule Requirements:
This is a hybrid position based in Medford/Somerville MA. On-campus hours are flexible and aligned with the Center's priorities and institutional responsibilities. The role requires flexibility in how and when work occurs as the Center operations span diverse time zones, academic calendars, and cultural holidays; early-morning and evening hours are routine. Domestic and international travel is expected.