Intern, HR Operations

Are you on the hunt for a meaningful internship where you can dive into hands-on experiences with a company that prioritizes its employees? Look to Hyland! As an intern, you'll collaborate with various departments, tackle projects, develop new skills, expand your professional connections, and become an integral part of our amazing team. Explore the inner workings of a large, award-winning software company while advancing your expertise and career growth. We value our customers and employees alike and will help you reach your full potential no matter where you are in the world. An internship at Hyland marks the beginning of your journey toward future success. Come explore what we have to offer!

This position will be remote in EST or CST

The intern will support the planning, coordination, and documentation of projects from initiation through closure, helping ensure work is completed on time and within defined scope. This role is designed to build foundational project management, HR operations, compliance, and payroll knowledge while operating within established processes and appropriate risk boundaries.

Support project coordination activities, including scheduling meetings, sending calendar invites, preparing agendas, documenting notes, generating AIassisted summaries, and following up on action items.
• Assist with maintaining project trackers, RAID logs, task lists, and timelines.
• Collaborate with project managers and business analysts to complete assigned project tasks and deliverables.
• Participate in team meetings and contribute to discussions, updates, and assigned action items.

• Maintain and update project documentation and templates (e.g., project charters, plans, RACI matrices, communication plans, milestone or status reports).
• Draft sponsorlevel status updates using project notes, boards, or tools for manager review prior to distribution.
• Compile, analyze, and organize information to support reports, presentations, proposals, and other project artifacts.
• Ensure accurate, organized, and uptodate documentation for all assigned projects.

• Use departmentspecific software, project management tools, HR systems, and approved AIenabled tools to complete assignments.
• Prepare and clean Gantt charts, track milestones, and assist with generating simple dashboards or summary views.
• Enter and maintain progress data within project management tools or HR systems, as applicable.

• Provide general administrative support to compliance and payroll activities under the direction of HR Operations leaders.
• Assist with compiling, organizing, and validating documentation used for payroll processing, audits, or compliance reviews (e.g., checklists, trackers, support files).
• Support data collection and reconciliation activities (e.g., employee lists, effective dates, change logs) for payroll or compliance reporting.
• Help maintain compliance calendars, trackers, and reminders (e.g., filing deadlines, certifications, policy acknowledgements).
• Assist with preparing draft communications, templates, or reference materials related to payroll or compliance processes for review.
• Maintain confidentiality and follow strict data privacy, security, and access controls at all times; interns will not approve, submit, or process payroll or regulatory filings.

• Coordinate logistics for training and onboarding activities, including room or Zoom bookings, participant lists, reminders, attendance tracking, postsession surveys, and materials organization.
• Assist with documenting "asis" processes through stakeholder interviews and basic process maps or flowcharts.
• Support the development of draft "tobe" process flows under guidance from project or functional leads.

• Engage with peers and team members to build knowledge and understanding of Hyland's HR, compliance, payroll, and project delivery practices.
• Complete assignments as directed while following established team standards, processes, and best practices.
• Comply with all corporate and departmental policies, including privacy and data security requirements, such as Hyland's Information Systems Security Policy.

• Currently enrolled in an accredited educational institution.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Strong responsiveness to department needs, demonstrated by timely and highquality work.
• Excellent interpersonal skills, with the ability to build rapport and maintain professionalism with internal and external partners.
• Strong written and verbal communication skills, demonstrating professionalism, discretion, and tact.
• High attention to detail and accuracy.
• Ability to identify, prioritize, and complete tasks independently with a sense of urgency and ownership.
• Demonstrated commitment to high personal work standards and accountability.
• Proven ability to handle sensitive or confidential information with discretion.
• Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the role.