New

Payment Processing / Loan Servicing Specialist (Auto Finance)

TEKsystems
$19.00 - $24.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Lake Forest
Mar 18, 2026
Location: Foothill Ranch, CA Position Type: Full-Time Industry: Auto Finance / Loan Servicing Job Summary We are seeking a detail-oriented Payment Processing / Loan Servicing Specialist to support accurate and timely application of loan payments within our servicing system. This role plays a critical part in maintaining loan account balances, coordinating with internal teams, and ensuring compliance with servicing, ACH, and reconciliation standards. Auto lending experience is strongly preferred; mortgage servicing experience will also be considered. Key Responsibilities * Maintain accurate loan account balances and amortization schedules following payment activity * Apply all payments (check, ACH, lockbox, recurring) timely and accurately according to designated payment distribution * Process and deposit check payments in a timely and accurate manner * Perform daily reconciliation of payments from all sources and distribute reports within internal service level agreements (SLAs) * Apply and manage lockbox payments within the servicing system * Reverse and reapply payments when necessary * Work unapplied payments queues and ensure proper application * Coordinate with Loan Servicing, Collections, Customer Service, and IT teams to resolve payment discrepancies, disputes, and account corrections * Assist with payoff quotes ensuring all payments are accurately reflected prior to calculation * Support escrow, insurance, fee adjustments, loan modifications, unwinds, and net funds processing * Waive fees according to company policy * Set up and maintain recurring payment schedules in the servicing system * Review ACH setup reports to ensure sameday ACH payments are processed correctly * Review NSF fee reports to confirm proper fee assessments * Retrieve incoming mail and distribute to appropriate teams * Support month-end processing and ensure account data accuracy Required Skills & Experience * 1-3 years of experience in payment processing or loan servicing * Auto finance experience strongly preferred; mortgage servicing experience will be considered * Intermediate knowledge of NACHA rules and ACH processing standards * Strong understanding of loan servicing systems and payment application processes * Experience working with CRM and servicing platforms * Exceptional attention to detail and accuracy * Ability to multi-task, prioritize, and manage time effectively in a fastpaced environment * Strong communication and organizational skills * Proven track record of meeting or exceeding performance expectations Job Type & Location This is a Contract to Hire position based out of Lake Forest, CA. Pay and BenefitsThe pay range for this position is $19.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Lake Forest,CA. Application DeadlineThis position is anticipated to close on Mar 28, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.