Director, Security Services

Serving at UCLA Health will give you the opportunity to use
your specialized abilities to help improve the lives of our patients, their
families, and your fellow UCLA Health team members. You'll provide critical
support that makes healing happen. We'd love to have you join us.

As a key leader within Security Services, you will play a
vital role in advancing a culture of safety, service excellence, and
operational consistency across the UCLA Health system. The Security Services
Department supports the safety and protection of all hospitals, ambulatory
clinics, and administrative locations through 24/7 coverage, centralized alarm
monitoring, incident response, access control management, and close
coordination with law enforcement. This team is essential to patient
experience, staff safety, asset protection, and regulatory compliance, ensuring
a high-reliability approach to safety across every UCLA Health site.

Provides leadership and operational oversight for Security
Services across the UCLA Health system, including all hospitals, ambulatory
clinics, and administrative facilities. Manages daily security operations,
supervises security personnel, and ensures a safe and secure environment for
patients, visitors, staff, and providers. Oversees systemwide alarm monitoring,
and departmental training programs. Develops, standardizes, and implements
security policies, procedures, and performance standards across all UCLA Health
locations. Serves as a key liaison to executive leadership, clinical
departments, law enforcement agencies, regulatory bodies, and external
partners. Ensures compliance with all applicable regulatory requirements and
supports a culture of safety, service excellence, and continuous improvement
throughout the health system.

Salary Range: $116,300 - $264,300 / annually

• Bachelor's degree required.
• 5+ years of progressive experience in security operations,
  including healthcare or high risk environments.
• 7+ years of supervisory or management experience overseeing
  security personnel.
• Experience managing alarm monitoring systems, CCTV, and
  security systems.
• Experience developing policies, procedures, and training programs.
• Experience building and delivering training programs (e.g.,
  IAHSS-aligned, emergency response, customer service).
• Experience analyzing incident reports, identifying trends,
  and implementing process improvements.
• Strong track record of driving team engagement,
  professionalism, and service excellence.
• Knowledge of access control systems, security technology,
  and equipment management.
• Experience collaborating with internal leadership, law
  enforcement, and external partners.