New

Senior Analyst, Finance Services

National Grid
$84,000.00 - $98,000.00 / yr
United States, New York, Syracuse
Mar 18, 2026
About us National Grid is hiring an Senior Analyst (Finance Services) for our Billing & Collections department in Syracuse, NY. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry. To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow ourselves and our business. Job Purpose This opening is for an analyst position within the Credit & Collections department of National Grid. Credit & Collections falls within the Revenue Cycle Management organization, a part of the Finance Services group. The position will report to the Credit & Collections manager of Compliance, serving under the director of Credit & Collections. The successful candidate will work primarily with the Liens & Legal group, which seeks to secure debt through legal measures. The successful candidate will also ensure that all processes and policies within Revenue Cycle Management comply with regulations surrounding legal actions, such as bankruptcy, receivership, and estate management. Key Accountabilities Collect and maintain group operational data. Prepare responses to requests for group data. Prepare regulatory and legal documents. Monitor operational practices for compliance with regulations, laws, and company policies. Oversee revisions to operational policies and procedures. Work with external vendors. Work with other Revenue Cycle Management departments. Prepare company communications. Prepare reports in MS-Word, MS-Excel, and/or MS-PowerPoint. Write and execute data queries. Manage the daily workflow of the group's operational processes. Investigate, diagnose, and remedy interruptions in process volume or quality. Qualifications Knowledge & Experience Required: A two- or four-year degree is preferred, or equivalent experience in a related field. Experience in the utility or energy industry is preferred. Experience in credit & collections is strongly preferred. Capability Requirements: Excellent communication skills (written and spoken). Moderate to advanced knowledge of MS-Office (Outlook, Word, Excel, Access and PowerPoint). Demonstrated ability to adapt to change, including learning new software applications. Demonstrated ability in critical thinking and analysis. Demonstrated dependability and professional interpersonal awareness. Demonstrated ability to make decisions Demonstrated ability to motivate others. Greater technical expertise. Demonstrated ability in strategic thinking and predictive analysis. Demonstrated ability to work independently. More Information Salary $84,000 - $98,000 a year National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistical-based scoring. For more information, please view NYC Local Law 144. This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position, gaining experience and expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans. Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local antidiscrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all. #LI-AT2