Assistant Director Operations

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You were meant for Hopkins. Johns Hopkins Hospital is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. As a member of Johns Hopkins Medicine, Johns Hopkins Hospital is a 1,166-bed teaching hospital that has been serving the community for more than 125 years. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential.

What Awaits You?

• Career growth and development
• Diverse and collaborative working environment
• Paid Time Off
• Affordable and comprehensive benefits package

SUMMARY:

The Assistant Director of Operations plans, administers and directs all meal services operations. Establishing and maintaining effective working relationships with other departments to provide a unified food service experience for patients, residents, visitors and employees.

PRINCIPAL DUTIES:

1. Develops, implements and maintains trayline and retail operations
2. Enforces quality control standards for patient food items including temperature, food handling, quality, taste and presentation
3. Develops schedules and assignments
4. Supports operation of the nutrition services software system that manages retail and patient operations
5. Monitors employee performance
6. Responsible for staff training
7. Responsible for supervising human resource, finance and administrative positions
8. Responsible for regulatory adherence
9. Drives and Improves customer satisfaction
10. Conducts quality assurance monitoring
11. Responsible for adhering to sanitation requirements
12. Develops policies and procedures related to all meal services and finances
13. Develop and manage clinical performance improvement plans and activities

EDUCATION AND EXPERIENCE:

1. BS Degree preferred, Experience will be considered in lieu of a degree
2. 5-8 years previous management experience in large-scale/ high-volume food service operation required
3. Serv-Safe Certification preferred

Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:

• Full medical, dental, and vision plans,
• Retirement plans,
• Paid time off (PTO),
• Tuition reimbursement for you and your dependents,
• Tell a friend and get paid! Ask about our Employee Referral Program Bonus!
• And more! Visit https://jhhs.mybenefitsjhhs.com/

Salary Range: Minimum /hour - Maximum /hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.