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Distribution Specialist

ServiceSource, Inc.
tuition assistance, 403(b), retirement plan
United States, D.C., Washington
May 13, 2026

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities. For the majority of direct labor positions, ServiceSource will obtain documentation of a significant disability as per the JWOD Act.

Salary/Hourly Rate:$26.57

Job Description

The Truck Driver is responsible for the safe and efficient transportation of mail, packages, parcels equipment, and various products from the Department of State (DoS), between government facilities, warehouses, and other government designated locations in the NCR (National Capital Region). This role includes loading and unloading mail containers and equipment, manually or

using mechanical aids, and ensuring all items are racked and validated prior to departure and at each delivery stop, in accordance with government designated routes.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

  • * Receives, classifies, reconciles, interprets, consolidates, and/or summarizes documents and information utilizing standard office equipment. Process, sort, track, and deliver all incoming and outgoing mail and shipments using the DoS system of record.
  • * Transport incoming and outgoing mail and materials on assigned routes throughout the NCR following established schedules and procedures. Maintains vehicle inspection records for potential DOT stops.
  • * Complete all trip reports and miles per trip/log must be updated at all times. Interfaces with customers, or company employees outside the immediate work area on a regular basis to give or exchange information. Cargo management securing and locking to prevent damage. Reports major mechanical issues to designated maintenance personnel.
  • * Rack and validate mail prior to departure (driver's responsibility for his or her load) to estimate the load prior to departure. Manually or mechanically load containers and other equipment onto vehicles at each designated dock. Navigating routes with knowledge and data of roads and traffic conditions. Pickup and transport Classified Mail from various locations in VA and DC.
  • * Conducts routine mechanical and safety checks to keep the vehicle in proper working order, including basic maintenance tasks such as adding fuel, oil, and coolant.

Additional Responsibilities

  • * Perform driving responsibilities throughout the National Capital Region (NCR).
  • * Safely operate, inspect, and document vehicle usage while ensuring compliance with all DoS safety and accountability requirements.
  • * Follow HAZMAT procedures for handling potentially hazardous mail.
  • * May require opening and reading mail and forwarding to appropriate locations.
  • * Provide professional customer service and timely communication to employees and customers.
  • * Organizing incoming deliveries to fit into the van or box truck and preparing outbound mail for the return trip.
  • * Communicating with SSI lead supervisor to report road incidents, schedule pickups, and confirm delivery requirements.
  • * Maintain accurate records, logs, related to mail operations, metered mail, and daily activities.
  • * Pickup and transport Classified Mail from various locations in VA and DC.
  • * Adjusting delivery paths to accommodate emergency needs or facilitate more timely arrivals - route organization.
  • * May be required to stay in vehicle to safeguard classified mail on board truck
  • * Perform other responsibilities as assigned.
  • Qualifications: Education, Experience, and Certification(s)
  • * High School Diploma or General Educational Development (GED) required.
  • * At least two (2) years' experience working in related mail/distribution operations.
  • * Top-Secret security clearance required.
  • * Ability to obtain a Department of Transportation (DOT) card to safely operate vehicles.
  • * Must have a valid U.S. Driver's License and a clean driving record. Possess driving knowledge of roadways throughout the NCR (Washington, DC, Virginia, and Maryland) with excellent proficiency on routes required for pick-up and delivery destinations.
  • * Maintain detailed vehicle logs and support daily transport operations.
  • * Demonstrate a working knowledge of USPS products, rules and regulations, and experience with commercial carriers, i.e. UPS, FedEx, DHL shipping services and software.
  • * Experience operating a high-volume postage meter.
  • * Must meet the DOT physical fitness requirements and take the physical exam every two years.
  • * Maintaining logs, reports, and 100% accountability for PII and classified materials.

Knowledge, Skills, and Abilities

  • * Ability to perform routine tasks on special class mail as well as routine and repetitive tasks for long periods with minimum supervision.
  • * Must be able to stand, reach, and walk for long periods of time.
  • * Ability to obtain and maintain a government issued security clearance.
  • * Ability to make minor decisions regarding mail issues/questions.
  • * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
  • * Good reading and writing skills and ability to add and subtract two-digit numbers, multiply, and divide with 10's and 100's.
  • * Ability to perform these operations using units of American money and weight measurement, volume and distance.
  • * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • * Basic ability to operate a computer using Microsoft Office software and accountable mail tracking system. Basic typing skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, stoop, and kneel. The employee is occasionally required to walk and sit. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet to moderate.

What We Offer - for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

  • Health coverage for you and your family through Medical, Dental, and Vision plans.

  • Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

  • A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

  • Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

  • To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

  • A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information

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