Epic Beaker Analyst I

The Beaker Analyst I is hybrid and will require 3 days on site at one of the following Quest sites: Secaucus, NJ, Tampa, FL, Schaumburg, IL, Lenexa, KS, Addison, TX.

Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program
• Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 MyDay off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education Career advancement opportunities and so much more!

The Epic Beaker Analyst supports the configuration, testing, and maintenance of the Epic Beaker Application across one or more laboratory specialty areas. This role collaborates with laboratory and technology teams to optimize workflows, uphold system integrity and governance standards, and troubleshoot functional and technical issues that impact operations and patient insights.

The Analyst demonstrates a strong understanding of laboratory processes and the order-to-cash workflow, collaborating with laboratory subject-matter experts and Epic Application stakeholders to ensure system design is accurate, efficient, compliant, and enhances the experience for patients, providers, and employees.

• Configure and maintain Beaker CP/AP master data, test compendia, specimen workflows, and result reporting structures.
• Design and optimize order entry, accessioning, result, and billing workflows ensuring seamless integration with Epic Orders, Bridges, and Resolute.
• Partner with business and laboratory leaders to translate operational needs into scalable system configurations.
• Participate in full life-cycle implementations, upgrades, and validation testing.
• Troubleshoot system issues, perform root-cause analysis, and drive timely resolution.
• Document configuration, decision logic, and validation evidence to meet CAP, CLIA, HIPAA, and audit requirements.

Required Work Experience:

• Bachelor's degree or equivalent work experience
• Demonstrated success improving order to cash workflows
• Strong understanding of specimen processing, test codes, billing triggers and lab data integrity
• Effective collaboration and communication skills across laboratory, Technology and revenue cycle teams
• Experience in healthcare IT or in a laboratory environment
• Must be familiar with laboratory workflows and terminology

Preferred Work Experience:

• Active Epic Certification in CP, AP or both
• 2+ years experience in Epic Beaker configuration in CP, AP or both
• Cross-module experience with Epic Orders, Resolute, Bridges, or MyChart
• Experience with reference-lab or multi-site Beaker environments
• Lab Technician Experience a plus

Required:

• Travel less than 10%
• English Required