Software Quality Assurance Engineer

The Quality Assurance Engineer is responsible for facilitating the use of systematic tests and assisting in the subsequent development, application and maintenance of quality standards for firm products. The Incumbent is responsible for contributing to the development, modification, and execution of software test plans, as well as creating automated scripts and programs for testing. They will also aid in the analysis and writing of test standards and procedures, help maintain documentation of test results and provide support to the development engineers to address issues and debug software products. Strong analytical and problem-solving skills are essential for success in this role. The Incumbent must work with cross-functional teams to support multiple projects in a fast-paced environment, while maintaining accurate and detailed records, and demonstrating flexibility and adaptability to changing requirements and priorities.

In addition, the QA Engineer will actively participate in scrum ceremonies from the inception of the project, providing valuable feedback on requirements, test environments, and test data. This individual will serve as a strong user advocate, bringing a curious mindset and thriving in an agile environment. He/She will be a collaborative partner in delivering reliable and high-quality capabilities that support our store associates across the US and Canada.

This position is not hybrid/remote and will be located at our Cleveland Headquarters office.

• Assist in debugging software products by maintaining and optimizing systematic tests used to develop and maintain quality standards for firm products

• Ensure that software test plans, automated scripts and programs for testing are efficient and effective, and report to senior engineers with suggestions for improvement
• Identify and implement improvement opportunities for test strategies, standards and procedures. Collaborate with other team members to ensure alignment with leading practices
• Manage the documentation of test results, ensuring they are accurate and up-to-date, and make it accessible to relevant stakeholders
• Help to identify and implement improvement opportunities to automate integration, test, and deployment of solution quality
• Support continuous monitoring to proactively identify quality issues
• Monitor and analyze test results to ensure existing functionality and assist the team in drafting corrective action
• Provide support to development engineers in resolving incidents and problems
• Support other team members in preparing technical appraisals of programming languages, systems, and computation software and provide feedback for the improvement of these appraisals

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The
Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

Minimum Requirements:

• Must be at least 18 years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future

Education

Required

• Bachelor's Degree in Computer Science, or in lieu of a degree, at least 4 years of experience in quality assurance engineering or software testing

Preferred

• Quality Assurance certifications

Skills and Experience

Required

• 2-4 years of experience in quality assurance engineering or software testing
• Moderate understanding of software testing standards, policies, methodologies, tools, and processes

Preferred

• Proficient in Agile Methodology, DevOps, Behavior Driven Development (BDD) and Test-Driven Development (TDD).
• Extensive hands-on experience with Jira, Zephyr Scale, Confluence, GitHub, SQL, Oracle, and Web Services & APIs.
• Skilled in risk-based testing and metrics-driven quality assurance approaches.
• Hands-on performance testing UIs and APIs with tools like Apache JMeter
• 2+ years of experience with Java
• 2+ years of experience with Selenium Web Driver
• Previous experience with Cucumber
• Previous experience with TestNG
• Previous experience with Maven
• Previous experience with Google, Edge and Firefox Web Browsers

Technical Skills

• Programming Languages
• Data Analysis
• Software Development Lifecycle (SDLC) Methodology
• Continuous Improvement and Continuous Deployment (CI/CD)
• DevOps Methodology
• Web Services & APIs
• Systems Integration
• Build Tools and Compilers
• Security Testing Tools & Techniques
• Software Testing & Quality Assurance Methodologies & Tools
• Operating Systems
• Version Control Tools
• Monitoring and Logging
• Automated Testing Tools