Office Assistant I, Family Medicine Center at Wilmington

ChristianaCare Family Medicine Center at Wilmington is looking for a Medical Office Assistant.

ChristianaCare's Rocco A. Abessinio Family Wilmington Health Center houses three primary care practices, along with various programs and services. The ChristianaCare Family Medicine Center at Wilmington Health Center and ChristianaCare Family Medicine Center at Foulk Road are two academic family medicine practices in Willington, each with faculty members who are also teachers and faculty members, allowing resident doctors to join the care team and continuously advance their knowledge in delivering compassionate care.

Primary Care services are enhanced by on-site pharmacy, diagnostic testing, social services, patient wellness, and educational programs. The Family Medicine at Wilmington Health Center offers primary care services for various age groups, including women's health, sexually transmitted infections, sports medicine, osteopathy, behavioral health, joint injections, skin biopsy, wound care, LGBTQ comprehensive care, and substance abuse and alcohol use disorder treatment.
Family Medicine at Wilmington Primary Care | ChristianaCare

Work Schedule:

• Monday, Tuesday Wednesday and Friday from 8:30am to 5pm

• Thursday from 12pm to 8:30pm

Duties / Responsibilities:

As an office assistant you will beinvolved with scheduling appointments, interacting with patients professionally, and ensuring patient confidentiality. Collecting demographic and financial information, processing referrals, and verifying insurance reimbursement eligibility. An office assistant will be involved in day-end reconciliation of appointments and payments received. You will need to answer phone calls professionally, relays messages to providers, and communicates with providers and staff through electronic medical records (EMR). You will keep patients informed about issues and facilitate tests, labs, and appointments. An office assistant prepares medical records, research issues, and respond to patients professionally. Assist with administrative tasks and adhere to departmental safety rules.

Compensation / Benefits:

• Full Medical, Dental, Vision, Life Insurance, etc.

• Two retirement planning offerings, including 403(b) with company contributions.

• Generous paid time off with annual roll-over and opportunities to cash out.

• 12 weeks paid parental leave.

• Tuition assistance

• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

Education Requirements:

• High School Graduate or GED required.

• Medical receptionist or medical assistant degree preferred but not required.

• Experience in a medical office setting or customer service environment is preferred but not required.

Strengths / Qualities:
You must possess strong attention to detail, adaptability, excellent communication skills, excellent organizational skills, and excellent problem-solving abilities.

When we lead with love, excellence is inevitable.
#LI-HB1

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/