Music Festival Dispatcher

Dispatcher (Part Time) Temporary Position

Palm Springs, Ca

Reports To: Operations Supervisor

Department: Operations

Status: Non-Exempt

AMR Palm Springs is looking for temporary assignments to work the 2026 Coachella and Stagecoach Music Festivals. The 10-hour to 14-hour work shifts will vary from days, swing and nights. The dates are April 9 to 13, 16 to 20, and 23 to 27.

After the submission of your application our Palm Springs Operation will contact you to schedule an appointment for the typing test and submission of your certifications (please refer to the job description below for a list of required certifications). Our office is located at 1111 Montalvo Way, Palm Springs, CA 92262. Please dress appropriately for an interview, park on the street.

JOB SUMMARY

The Dispatcher functions primarily as a call-taker telecommunicator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources. The Dispatcher will offer pre-arrival instructions as indicated.

Essential Duties and Responsibilities:

• Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.
• Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.
• Responsible and accountable for completeness and accuracy of paperwork related to his/her position prior to completion of shift.
• Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned.
• Responsible for generating applicable reports and checking for accuracy.
• Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.
• Relays instructions from supervisors, messages and emergency information.
• Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
• Follows established parameters/formats in receiving requests for service.
• Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.

Education/Licensing/Certification:

• High school diploma or equivalent
• State ID/DL
• ICS courses. Please refer to the following link to complete the trainings: https://training.fema.gov/IS/
• IS-100 (ICS 100)
• IS-200 (ICS 200)
• IS-700 (NIMS)
• IS-800 (NIMS)