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Customer Service Representative

Waste Connections
$18.00 - $20.00 / hr
vision insurance, 401(k)
United States, Nebraska, Bellevue
Dec 15, 2025

Part-Time Customer Service Representative

Location: Bellevue, Nebraska
Company: Papillion Sanitation - A Waste Connections Company
Pay Range: $18 - $20 per hour

Why Choose Waste Connections?

At Waste Connections, we do things differently. As a leading provider of solid waste collection, transfer, disposal, and recycling services across the U.S. and Canada, we're proud of our people-first culture. We empower our employees to grow their careers, serve their communities, and make a difference-every single day.

What You'll Do: As a Customer Service Representative, you'll be the friendly voice and helpful problem-solver that ensures a positive experience for our customers. Key responsibilities include:
  • Answering incoming calls and assisting with new service requests, cancellations, and account changes

  • Accepting and processing customer payments

  • Investigating and resolving billing inquiries

  • Updating and maintaining customer account information

  • Collaborating with drivers, dispatch, and other team members to address service issues and customer needs

What We're Looking For:
  • 2+ years of high-volume customer service experience
  • Proficiency in Microsoft Word, Excel, and Outlook

  • Strong verbal and written communication skills

  • A proactive, solutions-oriented mindset

  • A team player who cares about safety, service, and community impact

What You'll Get in Return:
  • Competitive hourly pay: $18 - $20
  • 401(K) with company match - let us help you plan for your future

  • Medical, Dental, and Vision Insurance

  • Access to additional benefits including:

    • Employee Assistance and Mental Health Programs

    • Emergency Travel Assistance

    • Prepaid Legal Plan

    • Employee Stock Purchase Plan

    • Scholarship Opportunities for dependents

    • Employee Relief Fund

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration without regard to disability or protected veteran status.

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